Gæstebruger
2. maj 2023
Stayed here 3/5/23 - I booked two nights, however, when I found out they didn't offer any breakfast, coffee or coffee makers, even though they advertised these amenities, combined with the awful smell in the 1st floor lobby and the construction that started on the floor above me at 8am, I checked out a day early. Didn't recieve a refund for the second night and front desk was absolutely no help and extremely unprofessional. Shower faucet was leaking and spilling onto bathroom floor. Remote didn't work, carpet was disgusting. After I complained, they shut the hotel down but still didn't offer me any type of refund. After speaking with choice hotels customer service a few times, one representative offered me a free night, which wasn't the $350 I spent on hotels that weekend, but it was something. I never received the free night, and customer service claimed that a supervisor would be calling me within 7 business days. That was on 3/29. I would not recommend this hotel or hotel chain to anyone.
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