Ard Ri House Hotel

Lovely hotel nice staff

設施：齊全 衞生：乾淨 環境：不錯

Stopped off here with a big group for lunch - a great spot for food and drinks. The only issue I have is the customer service from the sales and marketing manager Siobhan. When I emailed to complain about the lack of communication about the mix up (which was on the hotel’s side) I was met with no apology, only blame put on myself for not providing a phone number which I had 2 weeks prior when I made the booking. Thankfully the duty manager Mary was able to accommodate our big group. The bar staff were very friendly and Mary couldn’t have done more for us considering the mix up. Unfortunately, the rudeness and unprofessional customer service I received from Siobhan will make me very hesitant to book in for any group functions or gatherings again.

Staying in this hotel for a few weeks due to work. Staff are friendly, food is good with plenty of choice and rooms are comfy with everything you need (although sometimes the tea,coffee and biscuits dont get restocked) On the first floor around rooms 212 - 215 the window is looking out onto some kind of motor room which is quite loud during the night. It's also right above where the delivery drivers come ( very early in the morning) could hear staff shouting and talking about football, not respect for the people sleeping above. All round good hotel.

We celebrated our daughters confirmation party last Friday , the service was exceptional and the food was top class I would recommend this hotel. Continued success great location just outside Galway city, the rooms are lovely a very clean hotel .

Have stayed in Ard Rí hotel quite a few times, and am never disappointed. Always a great buzz to the place, with many locals dining throughout the day. A lovely room, with very well appointed bathroom. Breakfast was excellent. The servers were very professional and attentive, moving quietly among the tables asking if top ups of tea or coffee was required. Excellent variety of hot and cold food on offer.