Bamboo Sapa Hotel

Very much satisfied staying at Bamboo Sapa Hotel!! From the arrival to checking out, it was so smooth. The front desk officers were very accommodating and friendly so as with the room boys , restaurant staff and swimming pool staff.. We arrived before the check-in time, so we left our luggage in their storage. We need to change clothes because the climate is freezing. then they let us use the hotel's comfort room. When we are done with the activities in Sapa, we checked in our room and were happy for the room we have. The CR is supplied with super white and new bath towels , face towels , floor rug, tissue paper . The bathroom is equipped with hot and cold shower ( elegant) provided with body wash and shampoo. The bedroom is super clean and tidy like the comfort room and bathroom. It has a dresser with mirror , lamp shades. It also has a cabinet for clothes and a hair dryer. There are 2 swimming pools in Bamboo Sapa Hotel. One is the outdoor pool, ( but did not take a swim because it's too cold) and the other one is at the G level which is warm and a whirlpool. A cozy restaurant is for the buffet breakfast which is included in the booking.The array of delicious, nutritious and fancy food was served. Electrical socket for charging is situated near the headboard. There were pairs of bedroom slippers and bath robes which were dainty white. So fresh-looking to wear! 2 bottles of mineral water ,cups and saucers and heater were also provided.. oh, if you want to call the front desk, a telephone is on the desk☺️❤️🥰

The hotel location was great, close enough to the city center; all within walking distance. Breakfast choice very good. The staff working at the hotel was super nice. The only issue we had was the departure. Two days before the ***** New Year, we booked a taxi at 6:40 am through the hotel, knowing that Grab would not be a good option as there would be few rides and possiblynone so early in the morning. We arrived at the reception at 6:10, confirmed that we booked a ride, and at 6:30 they inform us that the taxi cancelled at 6. Question 1, why did they wait for half an hour before informing us? Q2, if we had missed a bus, and subsequently our plane, what would have happened? It was a pure stroke of luck that a big van with other tourists happened to be next door, and we managed to negotiate a ride... Not to mention how stressful the whole situation was...Defined a damper on our stay in Sapa.

Mazing hotel with perfec mountain view. Had experienced their pool thouggt is was freakin cold haha. Would love to go back