Licorne Hotel & Spa Troyes MGallery

Accueil très professionnel souriant rien a dire Hôtel très agréable emplacement parfait. Chambre au calme spacieuse déco moderne, la literie super L'espace spa bien aussi Il manque juste un restaurant dommage

非常好的酒店

Wonderful stay at this relatively new hotel in the often overlooked and adorable town of Troyes. The lobby is beautiful and the art daring. The rooms were really comfortable and the bed was great. Everything is walkable from here. Vincent is the best !

Beautiful hotel, great parking, brilliant staff. Gorgeous rooms. Great location in Troyes itself. Even though the hotel is in the centre it is still easy to reach by car. We stayed one night but it was a lovely stopover would definitely return! A very peaceful nights sleep and good selection for the buffet breakfast. Also very handy they have car charging!

 The location of this hotel is great - very central. The hotel itself is very nice looking, with nice rooms. Unfortunately the positives ended there. Overall the service we received during our stay was terrible. On arrival there was no acknowledgement of our platinum status and no welcome amenity provided during the stay. No offer of upgrade (per platinum status benefits) until my husband complained. No help with unloading and bringing the luggage to the room. On day one we asked the hotel to recommend and book a restaurant for dinner only to turn up and find the restaurant closed. We tried to call the hotel but there was no answer, so we ended up finding somewhere else to eat. When we returned to the hotel we find out that the concierge had booked a different restaurant and not told us, and staff were not apologetic. We asked for toiletries and towels to be replenished on the second day, to no avail. Finally, there were very limited breakfast options for a five star hotel, certainly compared to other hotels we have stayed in. No freshly cooked on demand items at all. We will not be returning.

What a pleasure to stay in La Licorne. Staff is very friendly and understandably very proud of the hotel they work for. The accommodation is a very nice blend of the classic style of the building with a very luxurious contemporary finish. We stayed in one of the junior suites and really enjoyed the rooms. In the bar you can buy really good cigars. And even better you can smoke them in a smokers lounge. Just perfect because you don't have to check if anyone is bothered by the clouds of smoke. The historic center of Troyes is very nice with quite a few decent restaurants. Advance reservations are required because on a Friday in October quite a few were fully booked.