Hilton Garden Inn Detroit Troy

信用卡被盜刷兩次

房間挺大的

I absolutely love this hotel.! i love the contactless check in and room access. i also love the convenience of nearby restaurants and other things to do.

The continental breakfast cost seemed high especially since there was zero protein available. Protein was available at an additional cost of about fifty percent higher. They also charge an additional cost per day for “incidentals” in case we damaged something. The incidental cost will be refunded provided we didn't damage anything.

It was a horrible experience, i would not recommend staying there at all, stayed for three nights with two kids and house keeping only showed up once to take the trash and bring a towel set, no cleaning no new sheets nothing, we even ran out of toilet paper and had to grab some from the front desk because they are short staffed. With two kids it was a nightmare stay, the room was hard to maintain clean without housekeeping. Btw we had to other rooms in the same hotel for our friends, the same problem but they did not have kids with them so it was bearable for them. I would never stay there again at all, my worst ever stay at a hotel.

Hotel Salvaged by Hilton Caring Professional Staff The stay was related to a dear friend receiving treatment at a nearby facility. So there was a level of stress. Our room, the first room has a bed that should have been retired. We lodged a complaint and everyone at the front desk was receptive to helping. It was Stephanie who stepped up and salvaged our stay by booking us in a room representative of Hilton and the clerk after her also who confirmed we would be compensated for a stay to make up for the one night. The entire staff at this hotel is amazing from the lady in Blume preparing food to the Bartender on second shift and the young man on the weekends. I would highly recommend this hotel bc of the staff.