Casuarina Resort and Spa

I love this Hotel! My second visit and stay at Casaurina.. You cannot fault the staff team, who literally know what Customer Service means .. they cannot do enough for you.. Reception; Spa; Bar and Restaurant Staff; Housekeeping and Sabrina in the Entertainments Team are what makes this hotel and my return holiday so special.. beautiful people ❤️.. the food has continued to raise the bar with even more selections and some first class dishes that would rival a 5 star hotel.. If I would critique anything it would be the takeover of Framissima throughout the entertainment .. it is kindly set up for French holiday makers however the other 50% of guests are the rest of the world.. please include us with the same services and programme choices so everyone feels included ❤️.. otherwise separate it out in different areas of the hotel Casaurina is well placed in the North West of Mauritius for beaches, trips around the island and a warm climate and if you get stuck, Maurijet are on hand for everything Mauritius I look forward to coming back soon!

We like our staying in Casuarina Resort&Spa.The hotel is little bit overdated,but clean. They do housekeeping regularly. The garden is beautiful, tropical paradise. The beach is opposite, after the road. The sunbrellas are limited,I think you need more of them,but the beach is beautiful. Only my suggestion is you have to manage some bar on the beach, because examples we had All Inclusive service and we can't bring any drinks down to the beach, we just have it near to the swimming pools.The employees are very kind,always helpful and friendly, with a big smile.We want to thank you for all team,especially Ryksay Ravi,who made a very good cocktails, but all waitress are fantastic. Thanks for reception guys and for girls who serving our dinners.Animation team is also wonderful. We coming back definitely. We recommend this hotel for everyone who like simple but cosy traditional African style accommodation.

Excellent friendly staff lovely food. Rooms were clean. Didn't like that you couldn't check in till 2 even when you've arrived early, your all inclusive hadn't started so you had to pay for drinks. Beach is literally across the road which is nice and VJ who in the beach arranges good trips

We arrived late on a Friday evening and we were greeted getting out of our taxi by our names from the receptionist which was a nice touch. Everyone who works here are friendly and hard working. It is a 3 star hotel so don’t be expecting a 5 star. We stayed in room 132 which had a sea view. The room was big. Bathroom ok shower was powerful but no shower head. The cleaner filled our mini fridge each day with a coke and 7 Up. When I mentioned I don’t drink full fat drinks there was a Coke Zero each day which again was a nice touch. Also the plugs in the room are British plugs so no adapters needed. We received a free massage so upgraded to a full bodied massage I would highly recommend and very cheap. Spent the day on the beach so didn’t get involved with activities so can’t comment. On the beach we met Vijay who we were looking out for to book our trips. He’s very friendly and cheaper than the rep in the hotel. So do book with him. We paid a cash deposit then when we arrived to pick the boat up we paid by card. Grand Baie is worth a visit you can get the bus about a 10 min walk away from the hotel. A bit like Turkey with loads of fake stuff. Wish we had tried Port Louis but never got a chance. Entertainment in the hotel in the evening wasn’t great every night. That’s our taste loads of people were enjoying it. On our last night there was a girl singer with a fella playing keyboard they were amazing. Wish they were on more. The entertainment staff are good but there needs to be more chairs around the bar area.

Our stay at Casuarina Resort so far has been a lovely experience. Our bungalow is close to the pool and restaurant, the food is tasty with plenty of variety, the grounds are a delight with many varieties of birds and plants. The staff have always been very attentive, especially Amy and Rose and a minor problem with laundry was immediately resolved by the manager Mr Shiva and his team. We look forward to returning sometime in the future and will recommend it to our friends.

Family Hotel When we booked was indicated at 4 star Then on bill 3 star. I think 3 is correct as needs updating fully. Hotel overall little tired and needs updating and same with the rooms. Great location and close to beach - across the road. Staff are really pleasant and polite. Good is excellent and good choice of foods. Sadly the entertainment we found poor and on one evening “Indian theme” was good but after sitting around for 3 hours realised that there was NO entertainment on that occasion - but staff didn’t tell us and we sat there like ****** and wasted an entire evening.