Falkensteiner Hotel & Spa Carinzia

Another amazing stay at Falkensteiner Carinthia. The apartment was perfect, spacious, spotless, and just the right mix of cozy and elegant. The food keeps getting better every year – fresh, flavorful, and exactly what you’d want after a day on the slopes. The reservation team was also great, super helpful and efficient. The spa experience is hard to beat, truly one of the best we’ve had anywhere. The new renovations look fantastic, especially in the sauna area, and the sauna program the team put together is just perfect. Every detail feels well thought out, making it the ideal place to relax after skiing. Speaking of skiing, we got lucky with the weather, and the slopes were in top shape. Staff was incredible, always friendly and making sure everything runs smoothly. We highly recommend this place, whether for the spa, the mountain experience (winter or summer), or the food. It never disappoints, and honestly, it just keeps getting better. Easy 5 stars.

After one year of absence, I am very happy to have found so many improvements on so many levels. The hotel has been renovated in impeccable taste, the restaurant especially looks amazing, the dishes are varied and tasty, there is something for everyone. They have set up a great fresh juices station where you cand prepare yourself whatever kind of smoothie or juice you like. The fireplace area is beautiful and relaxing. The rooms have also been renovated, big smart TVs, comfortable beds, the view from the balconies as stunning as ever. We were fortunate to have had the apartment this time around and it was a real treat, from the hudge and very comfortable sofa, to the big separate dressing, it is absolutely beautiful, pictures really don't do it justice. The resort is right near the Millenium Express cable, so comfort is at it's highest. The slopes were perfect and the view absolutely breathtaking. One of our favorite things to enjoy at Falkensteiner Carinthia is the spa area, with it's beautiful panoramic sauna, and sauna programs done by Alessandro, who was a treat, with his happy demeanor, amazing aromas, lovely music and last, but not least, his Falken hat. Thank you, Alessandro, for making our afternoons so relaxing. A most heartfelt thank you to Mr. Ivan Hrvatin, who not only made sure our stay would be a memorable one, but who so actively involved in every aspect, truly an asset for Falkensteiner Carinthia. We did have an absolutely amazing stay and are very much looking forward to returning next winter. Would highly recommend the resort for everyone, couples, families, ski lovers, spa lovers, it really is an amazing resort, with everything one could wish for.

We have returned to Falkensteiner Carinthia after the Covid pandemic. We found it to be the same and completely different at the same time. On the plus side, it's location and spa center are still one of the best in my opinion. The lady that checked us in, (I am very sorry I don't remember her name), was very kind and gave us a mountain view room, although we paid for a village view one. To be honest, both sides are nice, the mountain view is just a personal preference. The food was good and the view from the restaurant is amazing. The hotel is still very well kept, and it still looks like it did many years ago, when I first visited it. To name some of the disappointing aspects of our stay: one of the reasons Falkensteiner Carinthia grew so much on me was Remo, the gentleman that was in charge with the sauna programs. Not only is Remo no longer with Falkensteiner Carinthia, but nobody was, during our stay. And the absolutely unbelievable explanation I got when I asked why were there no sauna programs was, I quote: "the session has not yet started". Now, to make one thing clear, for a spa resort, there is no low or high season and, since I am a paying customer, I do expect to be treated as such, whether I visit in November, March or July. I find it unexcusable to pay for services that were promised but not delivered. The "off season" atmosphere was disturbingly obvious all throughout the hotel, on December 1st, which was not only an unpleasant surprise, but a disappointment, as I have always expected the best from Falkensteiner Carinthia. The TVs are still the ones from 15 years ago, no more bigger than a laptop. The covers on the bed are separate and that never seems to stop bothering me. They also have a new idea, that is point blank rude and unprofessional: to add a customized tip of 10 euros/day, if you don't specifically request for it to be removed. To make myself clear, I am pro rewarding the staff, but I highly feel it should be MY choise who I tip, how often and how much. I strongly feel that this policy should be removed, as it is nor elegant, nor fair. All things considered, I still feel Falkensteiner Carinthia is a beautiful resort, with an amazing spa and good services and I am looking forward to return as I do every year. I would highly recommend this hotel for the spa and it's location, it's beautiful.