Brogans Bar & Hotel

We have stayed here before, we came down on our anniversary, coinciding with the 30th anniversary of 'Braveheart ',I wanted to send a review as we had a wonderful time, a lovely warm welcome on arrival, staff are friendly and welcoming, food was top notch, a fabulous a'la carte menu in the bar/restaurant, we had the 'Steak on the Stone',amazing, rooms were lovely and well attended, overall we would highly recommend here, a great little place to get away also fabulous live music

We were at a wedding we didn't stay because it was fully booked. However we had lunch in the bar - it was hot and delicious. The staff were wonderful especially Shannon and Jimmy.

I was having such a great night with my friend which I haven’t seen for ages, we sat in and got at least 4 pints each and chicken wings There was a young lad who was absolutely good at his job, also, there was another guy grey hair and beard, in his 50s I’ve had my bag and a jacket on the table cause there’s no other place to put them And few hours later I’ve noticed some movement in there afterwards, he was trying to take candles from the place which was behind my belongings He didn’t apologize or anything, he was just silently pushing away my things to get candles That was so rude (1) When we were finishing our 4th pint he said ‘move’ because other couple were going to have a meal there Rude (2) He didn’t ask, he didn’t care We’ve spent in brogans few hours from 3:30 till 7:30pm, if we were not made to ‘move’ we would stay longer but this guy was so irritating that we just wanted to leave We used to love brogans We used to work in hospitality This is not the right person to work there in my opinion He said his name was Zack I think he should work with boxes or with metal, not with PEOPLE

I would like to put in a complaint about a staff member who looks to be a new member of management maybe? I have drank in your bar quite often, Today I suggested my girlfriend go to Brogans to enjoy a few drinks with a friend she had planned to meet up with. They sat in the bar for 4 hours, they had food&drinks, later on I joined them both for a drink, we were sat having a drink when we were approached in a very disrespectful manner. Telling us to ‘MOVE!’ ‘you can’t drink at this table!’ We asked him why we’re being moved? He then screamed in my face asking me not to talk to him with that attitude! Now, firstly, I most definitely did not speak to this “gentleman” with an attitude. The man told me his name was ‘Zak’ There was no reserved sign on the table all day, hence why the girls had sat at this table.. so I would like to know why were all of a sudden made to move from this table? And why were we treated like trash by somebody who looks to management? There was also a young lad who was working in the bar, this man could learn a lesson from this lad, didn’t catch his name but his customer service was great, up until the incident with this man we were fine. Sat having a drink causing no trouble or harm to anybody. I don’t usually like to make a complaint but after this experience today we felt that we were looked down upon and treated like scum.  Both me and my girlfriend work in hospitality. We know what customer service skills must be provided from staff members. Today, that is not what we got.

Delicious food . Dropped into Brogans for lunch recently and can honestly say that it was the nicest food I had in a hotel in a long time. Chicken wrap with side salad and cup of soup and all for 10 euro.. amazing value. Lovely friendly staff also..

Simple little hotel in my opinion way over priced and maybe our fault when booking no breakfast included for the money per room wrong in my opinion apart from that wasn’t to bad ,we went for breakfast down the town and on our return my key didn’t work so of course you have to go look for staff member to reboot the key my pet hate and she said did you have key near your phone Nop then another one of our group arrived his key not working I then asked why are keys not working no answer is check out not till 12 yes this was 10.45 they cut keys off deliberately to put pressure on to vacate the rooms Bad form Good location