Clarion Pointe Research Triangle Park Durham

It's an older hotel but it was convenient to where we were going in the area. Check in was easy. Staff friendly.

The room we were given, door did not close correctly. The front desk gave another couple that checked in right before us, the same room so they were able to just walk in using the same room key. We all went to the front desk to straighten things out but they didn’t apologize about it. They said they were going to call maintenance about the door and that they knew about it already. We got a different room witch the bath tube did not work. Very, very, very bad experience!!!! Never again.

Its the least Rooms smelled not fresh. No USB connections in room. Appeared out of date.

Comfortable beds and the man at the front desk was super nice

Very easy and friendly check-in. Clean and quiet. Due to a handicapped guest we requested a first floor room and they made it happen on a busy day.

Dirty. My family and I stayed in two different rooms for a weekend trip to the area for a local college graduation. The employees of the hotel were all very kind. From the front desk, to the housekeeping staff and the kitchen staff. Very helpful and welcoming. Unfortunately, the condition of our bedrooms was deplorable. Both separate rooms were so dirty. There was a used bar of soap in our shower. Trash on the floor. Hairs on beds, dirty tub, smelly rooms, pictures in the rooms had streaks of some substance on them almost like spills and have not been cleaned. We didn’t even shower the whole weekend bc we didn’t want to get in the shower. Couldn’t check out fast enough. There needs to be some sort of quality control to make sure that these rooms are up to par. The cost per night for one of the rooms because it was booked two weeks prior, was over $250 per night. It was really hard to think about the cost of $500 for two nights and such conditions. We would have asked for another room, but with two already being this dirty, what was the point and we would have gone to another hotel had their been availability, but with it being graduation weekend, we knew there were no other options.