Tredegar Arms Hotel

My family had a lovely meal here last sat 9th nov to celebrate my daughter's 40 th birthday. The food was amazing and the staff go above and beyond to make sure that everything was how we wanted it.Will definitely be back soon it was a lovely place to eat with friendly atmosphere

Absolutely awful service, probably the worst service I’ve had anywhere in years. We were asked for our drinks order and drinks came, another party arrived after us, ordered drinks and food order was taken before ours. We had to ask if we could order food as we were never asked and had already waited a long time (there were only 2 tables in the restaurant). Food was terrible. Never had a poor experience food wise here but it was all dreadful. All food was cold, had to ask for more gravy as never came with the food. Asked to see the dessert menu, we were then asked about 10 minutes later if we wanted to see the dessert menu, by the same person. My girlfriend asked if the brownie came out warm and the waitress said that it does - it was stone cold and rock hard. Also asked if the brownie had nuts, she said “I don’t think so.” They then forgot to bring out our desserts and we had to ask again where our food was. Went to the bar to pay for the food and there were at least 4 staff members who completely ignored is even though they were doing nothing. We asked if we could split the bill in 2. A staff member with piercings and short curly hair asked if we could divide it into 2 ourselves because working it out themselves would be way too much work. My girlfriend following this explained that we had received terrible service and wasn’t happy with our experience for whoever needed to be informed to which they replied laughing and said “I’ll let them know.” They then started tapping aggressively and sighing on the tills clearly very annoyed that someone had picked them up on their shocking effort at their job. The whole time we were there, staff were eating biscuits and drinking tea behind the bar in front of patrons, should be very visible on cctv all afternoon. Everyone was all too busy chatting, vaping and doing nothing to make sure service was even close to being acceptable for TWO tables. 1000% will not eat here again.

Went for Sunday lunch. Nice and warm vegetables but the plate was cold and the turkey had an odd taste. Loved the gravy. Staff exceptional. Good collection of desserts and drinks. Was too full to order dessert. Toilets were downstairs which made it too difficult for one of the party. There is a lift but there are still steep stairs to negotiate after. Great for young people we thought.

Visited today after funeral all the staff were helpful and polite the family had a hot buffet it was beautiful one lady had specific dietary needs and the lady think she was called Michelle prepared a special dishfor her which was excellent !!! Nothing was too much trouble

This hotel is second to non. Staff friendly and helpful. Food and variety were excellent. It is that good I delayed going home to have Sunday lunch. I had a single room which was spacious and lovely and clean. The decor of the hotel is modern, warm and welcoming. They have a car park, albeit small and outside seating areas. The location was excellent for me and my travels. I would like to thank ALL staff who were friendly, helpful, warm and welcoming.

Wot a lovely meal on Thursdays afternoon from start to finish. The food was excellent, we had tomato soup , chicken stripes to start, and cornbeef pie & hunters chicken . Know room left for pudding What was nice with a good pint of peroni All the staff were lovely and friendly