The Lake View Toya Nonokaze Resort

Hotel room is spacious with very good view of the lake Toya. Hotel staffs are very helpful. They provide good information & help to book taxi. The hotel's shuttle bus from Sapporo is very useful & worth the fees. But the public transport from the hotel to the JR station or the Ropeway are very crowded. The breakfast & Dinner buffets have lots of varieties but everyday is the same. Staying here for a day or 2 is ok. Any longer will get bored since nothing much else to do. The fireworks is nice but not as many or big as expected.

Had a great stay at the hotel with amazing view of Lake Toya and good buffet breakfast and dinner! Staff offers great service too!

Excellent location with amazing view. I must say we were very lucky on our last day two of the staff member are going above and beyond to assist us to change our shuttle bus from Lake Toya to Sapporo instead of going to the airport. The two staff on our last day was super helpful they call the shuttle bus company straight away to check and not just checking the paper . ( As we have been checking 2 days in the row with other staff member but all they did was checking the paper or system） I can clearly see the difference whether the staff willing to help or not, so we were very lucky to meet the 2 senior staff on our last day in the morning who quickly fix for us. Thank you so much!! Hotel can all be the same but it depends which staff member who are willing to go above and beyond which makes a huge difference to their customer.