Toya Kohan Tei

have carpark. buffet dinner is available but due to hot weather, no air condition in the big dinner room, so very hot when having dinner, breakfast have many things to choose. nice to watch firework in hotel room

hotel location is the best, in the centre of the daily night fireworks to view directly from hotel lobby. onsen at level 9 is the best, outdoor soaking at night with steam and daytime soaking experience are both perfect experience. breakfast and dinner are buffet style so you can choose your own dishes but both days breakfast and dinner dishes are the same. travel to hell valley using public bus directly outside the hotel and at toya train station is also very easy to navigate. highly recommend this hotel. only bad thing is aircon not working and need to open windows for air circulation and window is very big so not safe for children when sleeping at night. mattress on single bedframe is very lousy. sleeping on tatami is much more comfy. didn't bath using room bathroom because of the fabulous onsen. can rent yukata for free and return before 10am next day. has bingo game at night before fireworks to keep us occupied.

At the time we stay in Toya Kohen tai hotel. We got rooms face to the Toya Lake, very nice senery and can see the beautiful lake and mountains. Hotel provide free parking space for the guests. Public Onsen at 9floor very convenience and open all day except 1-2am. Stop for cleaning,it's very nice and clean. Hotel's buffet is good foods and great view We stayed in the japanese style rooms, hotel are only prepared for the mattreess sets, we have to set up our own staying beds . We like this hotel.

The room is clean & tidy. The food in lunch & dinner buffet is delicious

The view from the hotel room is crazy nice. Buffet was very good as well.

the rooms and onsen facilities are slightly aged. And the breakfast and dinner food quality was below average. We are hopeful of a more traditional dinner and breakfast setting instead of buffet. And the carpet on the corridor looks dirty and needs to be replaced. The bidet of the toilet bowl was not functioning.

No high expectations, since it’s an old hotel, plus lots of overnight tourist groups (avoid peak meal times) - until checking out time. At first it was our fault because we thought checkout time was 11am, not 10am I was doing some work emails and at exactly 10am there was a very loud knock on the loud. The lady was less than friendly. Told her that we got the checkout time wrong and to give us 10mins to pack and leave. This was then followed by further loud knocks on the door in succession: 2nd time was by a different person. 3rd time a phone call from reception, and we gave them the same explanation and request to leave us alone to pack. 4th time the same rude lady came knocking again. Almost loss my temper… All this within 5 minutes - how can you pack to leave… ? It was as if they were kicking us off the premises immediately after the official checkout time now that we have finished the stay. I have travelled in Japan for close to 25 years. This was the rudest experience I ever had. And definitely felt ripped off with the price of the room.

Great onsen resort with great view of Lake Toya! Love their breakfast and dinner area, spacious!

Everything is good except the bedding. It’s time to replace. Blood stain on quilt also