Quality Inn - Pratt

I have stayed here 5 times and every stay has progressively gotten worse. The rooms are all damaged. From ceiling to faucets and no one bothers fixing or renovating. My room this time had only scalding hot water as the temp control was broken. The room smelled fairly bad. The furniture was all damaged. The carpet is tiled and coming up at all corners. Nothing was in good condition. I ended up leaving at 2 am as I couldn't sleep there due to the smell and comfort.

So surprised to find the room in such poor condition. Overall, the hotel seemed ok, but the room was just shy of gross. The floors and some of the furniture were badly stained and sticky. The shower was dirty with black dots on the base and there was buildup of grime in the shower door tracks and around the floor. We stayed a few years ago and it was really nice, clean, and well maintained…all while being a great value compared to other hotels. Now it’s just as expensive but the quality has really suffered.

Not sure how this place has a high rating I don’t know what the other places in town look like compared to this and why this place has such a high rating, but it is not great. The only great thing about this place was the lady that worked at the front desk. She was super amazing. My refrigerator was all frosted over and she helped me put my things in the refrigerator downstairs, but besides that I was completely grossed out to stay there it looked like they had not cleaned the place in over 10 years. I left really early the next morning just to get out of there.

We stayed three days. Ice machines not working. Had to go out and buy a bag of ice. Carpeting was very dirty. Bathroom around shower was dirty and orange. No coffee one of the mornings. No housekeeping unless you set it up 24 hours in advance. Would not stay there again!

Check-in took 20 minutes because the system was down. One elevator doesn't work. This was my second stay, and in both cases the TVs did not work properly. All this said, the staff is very nice.

ice machines didn't work, indoor pool was dirty, with used bandaids and other debris. staff was barely helpful. bathtub was stained so children did not want to use it.