Novotel Tours Centre Gare

Bom hotel

Personal amable y hotel bien localizado.

不錯，位置很好，容易停車

The hotel is squeezed between railway lines and a busy road. Rooms have double glazing but it doesn’t seem like it, it’s very noisy although quieter at night once traffic dies down. Rooms are a good size, clean and with comfortable beds. There’s a kettle, fridge and hairdryer but sadly no safe. Aircon was working but we had to leave it on permanently to keep the room a stable temperature, otherwise it couldn’t cope with cooling down a hot room. We were there for 4 nights, on the third night the water in the toilet wouldn’t stop running and it wouldn’t flush, this kept us awake. Then the bathroom door handle broke, trapping my husband in the bathroom, it took two of us to force it open. After this we were so awake we didn’t sleep again. No apology from the hotel but they did fix the problems. We then found out that there had been repeated plumbing issues on the second floor. Breakfast was quite good with fair amount of choice. I heard that the restaurant wasn’t much good for dinner and never seemed to be open but there’s plenty of places to go as it’s such a central location. Convenient for an overnight stay if you have an early train - you’ll probably hear it arrive!

The hotel is squeezed between railway lines and a busy road. Rooms have double glazing but it doesn’t seem like it, it’s very noisy although quieter at night once traffic dies down. Rooms are a good size, clean and with comfortable beds. There’s a kettle, fridge and hairdryer but sadly no safe. Aircon was working but we had to leave it on permanently to keep the room a stable temperature, otherwise it couldn’t cope with cooling down a hot room. Breakfast was quite good with fair amount of choice. I heard that the restaurant wasn’t much good for dinner but there’s plenty of places to go as it’s such a central location. Good for an overnight stay if you have an early train.

The Novotel at the central station is well located for walking around the town. The hotel itself was nice enough and the staff were pleasant and helpful. However, it seemed very strange that on both visits to the hotel I was given a voucher for a free drink in the hotel bar (perhaps because I'm enrolled in the Accor loyalty scheme) - but the bar is always shut at the weekend - so I could never use them. Also, 1 of the 2 hotel lifts was out of order - and it seems that it has been out of order for some time. This makes using the lift at busy times (i.e. breakfast) difficult. Finally - my double room was missing the 2nd set of bathrobe, slippers and towel - and the complimentary coffee pods hadn't been replaced after the previous guests - but the hotel was very busy and the hotel did look a bit understaffed. However - depending on the deal I could get - I would stay again.