Hotel Del Levante

Big old style beach holiday hotel which is used by a number of tour companies. Reception area is big and spacious and attractively furnished in navy upholstery with white piping. Staying here is like going back in time about 30 years which is rather charming. Lovely sea front location with beautifully maintained gardens and pool area and right on the beach with their own beach beds on the sand (though the beach appears to have eroded considerably since photos taken). Lovely place to relax for a couple of days to break up a road trip. Not a lot around it though so you really need a car to get to any kind of range of restaurants or bars. There is a promenade area in Torre Canne but that was quite dull and it is about 25 mins walk away. Rooms are quite basic but good mattress and very comfortable. Well worth paying for a sea view room. Basic bathroom which was rather dark but shower good. Poor sound insulation which was a problem. Conversation carried clearly and I was pleased I could not understand the languages next door to us. Breakfast was OK. At this price level I expect to see good selection of cut fruit on the buffet. I ended up requesting a sharp knife and chopping up apples, oranges and bananas for my breakfast. I also found the dining room rather dark and gloomy. But staff were very helpful and responsive. Good lunch food offering at garden café. Every inch of the hotel was spotlessly clean. The cleaning staff do an amazing job. All the staff do an amazing job. I cannot speak highly enough about them. Everything is done to help their guests. Requests for extra pillows and hangers were met in minutes. The guys looking after the sun loungers were beside you as soon as you needed anything but not in the way otherwise. One night a TV was blaring in an adjoining room. I put up with it for a good while assuming it would be turned off. Eventually I rang reception and I regretted I had not called them earlier as the night porter had the situation resolved within five minutes.

We have just returned from a weeks stay here as part of a Newmarket tour group. This is a good hotel, we had a high room (511) which had an excellent view out to say and across to the resort. The room itself was a little pokey but was adequate for our needs. There is entertainment which is quite good, a very friendly hotel with pleasant staff everywhere. Nice lounges inside and out and a nice bar. Swimming pool is great although a bit cold when you first get in. Outside areas are very pleasant and there was never any shortage of sunbeds. Everywhere was nice and clean and rooms well serviced each day. The restaurant - all food was very tasty with lovely flavours. We struggled to understand the menu (you choose in the morning for the meal at 1930 each night which is really a bit too late for our liking) so all it needs is a line in English on the menu. Food however, depending on where you sit in the restaurant is either nice and hot or nearly cold, also takes a long time to arrive. As a group we occupied about a quarter of the restaurant, but, the pecking order seems to be Germans first, the far end of our group next, then the back of the group and us in the middle last, it was never rotated. As a result we waited 45 minutes each night for the first course which was then almost always only warm as it had been standing waiting in the kitchen before coming out. Also the food was often well overcooked and tough or undercooked even pork which is not good, even omelettes at breakfast could come raw in the middle. Interestingly, on the last night following intervention by our tour manager our group was served first so we received our meal after only 20 minutes and it was hot. Just shows what can be done. Just needs organising, bearing in mind what everyone has chosen what they want and it is always at 1930 there is no excuse to wait another 45 minutes for the first course. Anyway, restaurant aside, a really good place to stay in a good location. One oddity, some of our rooms experienced the TV switch itself on for no reason in the middle of the night, very strange. This even occurs in empty rooms so if you are next door you get disturbed. Overall I still recommend this hotel for many reasons.

We booked for three nights ahead as the hotel advertised free cancellations on its website. We wanted to be free to change if weather not good. The advertisement was misleading as you need to give months notice of cancellation, even if you only book a day ahead!! Staff were unhelpful. Breakfast very poor.

We stayed at this hotel on an escorted tour with Newmarket holidays. I had read some negative reviews but I found the hotel to be very good. The food was very good and the service was friendly. The grounds and pool area were perfect and direct access to the beach is a bonus. There were plenty of sunbeds. You do have to pay to hire a beach towel for €5 which was odd. I have never encountered that in the past and it’s not refundable 🙄 I guess people have taken the towels so they put this charge in place as a deterrent! There are no shops within the vicinity but as we were on a tour it did not worry me. Our room was basic but the upgraded sea view rooms were gorgeous. I would definitely recommend a sea view room if funds permit. The bathroom in our room was fairly basic and the bath was high and shower was in an odd place in the middle of the bath. But was hot and quite powerful. Not really any complaints but I have had better rooms. Hey ho how long do u spend in a room !! We went to the local town and ate in Al Buco which was really awesome The staff were friendly and helpful. Our guide, Luca, for Newmarket holidays was amazing. Very helpful, professional and knowledgeable. Definitely an asset to Newmarket holidays.

We have recently returned from a lovely stay through Newmarket holidays. The cleanliness of the hotel was spotless and our room ideally furnished and beautiful outlook from the balcony. Only thing we felt should have been in the room was tea/coffee making facilities and an iron. The food was good and found staff generally very helpful. I would certainly recommend this hotel and the lovely setting it is in. Luca our tour manager was great and very helpful.

Hotel was quite disappointing. Rooms with paper thin walls where you could clearly hear conversations from next door. No coffee/tea facility in the room. Food was plentiful but other than the pasta course was not very good. Reception staff had little English and were not very friendly. Our tour leader, Luca from Newmarket Travel did his best to make our visit enjoyable