Eden Club House anmeldelser

Service is impeccable, staff provided very personalised butler service. Location is awesome. Staff provided personalised pick up service, avoided crowds and fast pass check in. Hotel gifted us with two lovely tubs of tea. Buggy service to indoor pool in nearby hotel. Breakfast also in nearby hotel. Tv was too small when watching from bed. Do consider installing a bigger TV.

We had a 1 night stay at Eden Clubhouse and were very impressed with the environment—it was peaceful, well-maintained, and beautifully designed. A big thank you to 小许 for the excellent service and detailed explanation of the attractions around Wuzhen. His warm hospitality truly enhanced our experience!

The hotel is nice and customer service is fantastic, with free Zao Cha Ke and will definitely come back again.

We recently had the pleasure of staying at the Splendid Clubhouse, and we couldn't be more satisfied with our experience. Originally, we had booked our stay at Eden Clubhouse, but due to maintenance, we were upgraded to Splendid Clubhouse. This unexpected change turned out to be a delightful surprise. From the moment we arrived, the service was impeccable. We are especially thankful for Butler Fan's 范家辉 warm reception. He greeted us at the car drop-off point, assisted with our luggage, and facilitated a seamless check-in process. As he guided us to the hotel, he graciously pointed out several key spots along the way. Upon reaching the hotel, Butler Fan continued to ensure our comfort by showing us around the premises and helping with dining bookings. His attentiveness and friendliness set the tone for our entire stay. Our hotel room was incredibly spacious, providing us with the perfect environment for rest and relaxation. We had a wonderful night's sleep, and the overall atmosphere of the hotel was serene and inviting. The service we received from beginning to end was exceptional. Every staff member we encountered went above and beyond to make our stay enjoyable. One of the highlights was the foot bath, which was an unexpected bonus and a lovely touch to our stay. In summary, our stay at Splendid Clubhouse was nothing short of splendid. We left feeling refreshed and grateful for the outstanding service and amenities provided. We highly recommend this hotel to anyone looking for a luxurious and relaxing getaway.

Five star👍👍👍

The hotel is situated in a classic scholar garden. It's a bit far away from the entrance but free shuttles offer excellent way getting in and out the hotel. The surrounding is very quiet and away from major tourist traffic. The hotel is right by a classy covered bridge and near the canal so it's nice to walk to that side. We have traveled the world staying in many luxury hotels but Eden Club House offered the best service we've received. XiaoJin小金 and team picked us up from the entrance, arranged luggage to be transferred to the hotel and back to the entrance on the departing date. I like Eden Club working with the nearby large hotel to offer the swimming pool options. We enjoyed the infinity pool a lot. We appreciated hotel staff toured us around that lively riverbank area. My girls loved the free fish food offered by the hotel, just one of many examples that the hotel service team went above and beyond to increase customer satisfaction.

Recommended hotel with great service and explanation from 管家小许 👍

Our stay has been nothing short of amazing! We were lucky enough to be upgraded to Silk Commerce Clubhouse and the team at the hotel was incredibly friendly and attentive, going above and beyond to ensure every detail of our stay was perfect. The hotel’s interior is absolutely stunning and they serve delicious tea that we couldn’t stop drinking. We will definitely be returning, thank you for making our stay so memorable!

We had the most wonderful stay here. The atmosphere is incredible, the room surpassed our imagination , and the best part is the staff. They make the stay into a magical experience, especially 管家小李, he helped us with anything over text, simply amazing. We can't wait to come back and have a longer stay.

Great stay at Eden Club House. Staff are extremely friendly and welcoming. The entire check-in process was smooth and hassle-free as our luggage was picked up by the staff at the service centre, and there was also a buggy ride that dropped us off directly at the hotel. We were served snacks and tea at the waiting area while the staff helped us with check-in paperwork. One of the staff also explained in detail to us about the various attractions nearby and which ones to visit first. We were also given complimentary pudding. Service during breakfast next day was fantastic as well. All in all, it was a wonderful experience and the service was impeccable, on par with some of the best 5-star international hotel chains (or maybe even better). Will definitely recommend to all who are visiting Wuzhen. A big thank you to 小金 and 小许 for such a memorable stay at Eden Club House!

Define what hospitality services ought to be, anywhere around the World

這次烏鎮之行選擇入住宜園精品酒店，簡直是意外之喜！從踏入酒店的那一刻，管家陳聰就用熱情貼心的服務讓人倍感温暖。全程耐心解答問題、幫忙規劃行程，還貼心提醒景區遊玩注意事項，細緻周到的服務直接拉滿入住體驗！ 酒店本身就像一座江南園林，亭台樓閣、小橋流水，處處都是精緻的景緻，隨手一拍都是大片！最驚喜的是管家幫忙預約的錦岸私房菜，本以為衹是普通用餐，結果被紅燒肉徹底征服！肥瘦相間的肉塊入口即化，醬汁濃郁香甜，至今回味悠長，每一道菜都充滿了江南風味～ 無論是酒店環境、餐飲品質還是管家服務，都無可挑剔！強烈推薦給每一位來烏鎮的朋友，選宜園，絕對不會失望！

入住酒店享受雙人西柵景區門票（住宿期間截至離店當天12:00前均可多次出入西柵景區）酒店管家式一對一服務非常棒！酒店附近就有很多小吃和網紅餐廳，喜歡炒菜的每個名宿都有但是每個名宿衹招待兩桌客人。酒店提供早餐在枕水酒店用餐步行5分鐘。第一天接我們進景區的小鄧小夥子服務周到幫我們叫好纜車一路護送到酒店，我先生腿扭到了筋酒店還提供免費輪椅真的很貼心，提醒入住景區內的坐觀光纜車都是免費的，可以讓酒店幫你叫纜車也可以去纜車站排隊坐還能招手停車。我們訂的園林房間不錯環境優雅安靜後來又幫我們免費升級 豪華標間自帶陽台也不錯，臨行那天火車票是下午的聯繫酒店退房，前台小陳説可以免費延時到2點，並且還幫我們拿行李安排纜車一路護送我們出景區送我們上了的士車才放心離開，服務太暖心啦！酒店建於2014年雖然有些裝修舊了點但是有古色古香的味道，個人強烈推薦這家酒店。還要感謝酒店前台小陳還為我們安排了免費坐船瀏覽烏鎮美景。景美人更美！下次旅行還會選擇宜園非常奈斯！

宜園酒店，寧靜雅緻，温馨適意。必須給管家小許點個大大的贊！從入住到退房全程貼心又專業：幫忙搬行李、詳細介紹設施，提前準備好了長者所需要的輪椅，並且給我們房間免費升級在一起，住得舒服又安心，下次來還找小許～五星好評妥妥的🌟