Sun Club El Dorado - All Inclusive

Thilbaud & Clémence were absolute legend - the entertainment are absolutely amazing Would recommend I absolutely loved my time here and it eas really fun constantly something going on really clean drinks nice and strong I wouldn’t not recommend this

Thibaud , yunes ,lisa and Clémence were amazing very friendly all the days we were hear they worked very hard to make everyone feel included many activities at the pool and later entertainment for adults and kids creating an interactive experience will be coming again

yunes, lisa, thibaud and clemence were all amazing they really made our holiday special, there all so lovely and sweet and make sure you have a wonderful time- recommend coming here for them alone if you want staff who really care about their guests, considering i work in a hotel you can really see the effort they put in- lauren xxxx

Just came back from this resort today . First of all don't listen to these bad reviews. Location was good abit hilly so if you have mobility issues it may not be for you. Accommodation was cleaned each day and our room was good for a couple it had all what we needed . Food - the food was ok there was always something you could find to eat . Pools - 3 pools around the resort and they were all very clean and looked after . Staff on the resort were polite and helpful . The only thing that needs to be mentioned is there's no ATM on site so if you want cash you will need to travel to local town .

Firstly this is NOT a hotel. It is an All Inclusive complex….I’d compare it to Butlins or a Pontins holiday complex here in the Uk. Booked an economy room….approximately 9” x9ft….and the bathroom is tiny, my pantry at home is bigger. Sitting on the loo, my knees literally touched the wall, you have to practically step over the toilet to get out of the shower. Two single beds, a TV on the wall, and a small desk. If your two pensioner ( young ones) adults as, we were, you’re going to struggle. We eventually managed to find our room around 2am, after booking in at the main reception. The lady that booked us in made me feel like a pupil at infant school. Told us how to get to our room in a very derogatory way, asked me if I was listening…….I was not amused at her tone of voice . The long path and concrete steps were barely lit up, about 20 minutes down hill, broken unsafe pathways. And very unsettling for us both. This is an old complex, around 30 years old. Needs a lot of money spent on it, Pathways , concrete steps broken, and cracked. However, if you’re a young couple, with family, and all you want to do is sit by the pool with your kids, it’s perfect. There are two shops, Three pools, one restaurant, with three sittings. You have to purchase a plastic cup , one per person, €1 , when you book in. If you want a drink at any of the bars, you need the plastic cup. The only place you don’t need the plastic cup is the restaurant. The food a basic, and the same every night, just mixed up. Pork or chicken, salami ham meatballs and fish. Salads, pasta…remember this is only a two star. So don’t expect to much. You cannot get food at any of the bars. Only drinks. Tea and coffee is only served in cups and saucers at breakfast. You can get hot drinks at the bars by the pool, but you have to use your plastic cup. My hubby upgraded our room to a beautiful bungalow the next morning, at an extra cost. The bungalow was spacious, sea views, with a veranda , and very clean. And was similar to the photos he had seen on the very misleading website. But still very hilly, and lots of concrete steps, and lots of areas cordoned off. I really struggled with the steep inclines. If you have even the slightest disability this place is defiant not suitable. There are buses to the seaside , about every half and hour, and takes roughly 45 mins. Getting a return bus is a bit of a nightmare, we ended up getting taxis. There is a lovely lady called Shirley, who works for side tours in reception almost every hour of every day. There are trips arranged , but she’s also full of info about how to get to different areas, what buses to get, timetables ect. She is a lovely lady, and very understanding to our needs. Although she took a lot of stick from people complaining, But she worked hard and did her very best. I think Shirley deserves a medal to be honest.

Quite honestly the worst hotel I’ve stayed in, in my entire life! Absolutely awful! If I could have given it -stars then I would have! Staff are so unhelpful, rooms shown at booking were completely different to the shed we got. I went to the unhelpful reception desk when I met 4 other couples who had the exact same problem! They’d been sold a completely different room but if we wanted to room we’d payed for then we’d hv to pay another £140 per night! The ‘balcony/terrace’ was 4 square tiles with 2 chairs on! Absolute joke honestly! Nothing was really included in the ‘all inclusive’ not even hand soap in the room! Bar closed at 10pm, wifi had to pay €50 for 6 days and was told if the code didn’t work(which it didn’t) then come back and they’d try give us another code which also may not work. Eventually when getting one that actually connected, it wasn’t strong enough to the room if that’s what we’ll call it. So only wifi connection was at the reception. Unhelpful staff, basic food, basically lived on chips the entire time. Honestly I could go on for ages but over all JUST AVOID!!