Hotel Crown Hills Ueno Premier

The service provided by the staff is quite good. Knowing that we need to do self-serve after 10pm but since I need to take care 2 kids and not convenient to move, they come to my room and serve us. It’s great! However, need to remind people who booked the largest room. We come with our friends together. Both of them staying in a small room and they can enjoy daily clean up service. But for large room (2 double bed), there is no clean up service (even you request to the receptionist / the room keeper). They can just clean up your room until the 4th day of your stay. It’s really bad experience and make us feel uncomfortable. Also, whenever you get into the room, check the ventilation of the toilet and the air-conditioner. You can always find that it is stuck with the dust and cause a lot of noise during the night time. It really has some impact to sleeping

Good location and excellent view. no room cleaning or housekeeping service, only self help amenities, room size is small, I cannot even open fully my luggage. Good price though.

About 6min walk away from Ueno Station. Can easily get there via Keisei-Ueno line directly from the airport and have a lot of food choices around the area. However, prepare umbrella as there is not much shelter, especially during rainy seasons.

Everything is perfect. The location for visiting museums and transports. The staff is very efficient. A wonderful stay in this hotel.

The location of the hotel is super good, there are lots of good restaurants nearby. Besides, from the window of the room, customers can enjoy the view of skytree clearly. great experience

I booked a 18sqm room, but the hotel offered me a smaller room. Hotel staffs said the mistake came from Trip.com system, nothing they can do. Absolutely stupid service, non human-oriented.

Very good! It’s clean, convenient and near stations and 7-11.

Easy to travel to anywhere

Room is too small. Front Desk is not professional enough to even find my booking.