HOTEL MYSTAYS Ochanomizu Conference Center

I siffered a terrible traffic accident in Tokio during my stay at this hotel. I had to cancel the last 2 days of my stay at the hotel to return to my country ro receive medical attention. Despite this, the hotel has not returned the payment of the last two days of stay. The day I left the hospital in Tokio and come back to the hotel, in pijama from the street, and with visible scars on my face, I told reception staff I was coming from the hospital because I had an accident and needed a copy of the room card. The man who was at reception just made me a copy of the card, he didn't even ask how I was or what had happened to me. The lack of sensitivity and emphaty is absolute.

New room, a little bit small for 3 beds because there is sofa in the center of the room. If there is no sofa that would be perfect.

Helpful staff even with limited english. walkable distance to akihabara. Quiet neighborhood.

The hotel, itself, seems to be old, but well maintained. There was no USB port for power supply. The conveniently located to access to JR and subway station. The variety of the breakfast is good to start the day, although the menu itself is almost same every day. The convenience store is in the premises. They should indicate the tab water is drinkable.

Hotel was located close to Akihabara and Ochanomizu Station which made transportation easily accessible. It was also a walking distance from various food places at Akihabara and had a Family Mart below. Room itself was a little small but expected of Tokyo hotels. Had sufficient amenities and was a clean place. Overall, a decent stay for its price.

good people good station..