HOTEL MYSTAYS Premier Hamamatsucho

The hotel is very close to train and metro station, we spent 2 nights in this hotel, staff are helpful, our luggage was sent to our rooms during our check in.

The hotel room was a reasonably good size especially by Tokyo standard. It was a short walk from Dai Mon station and there’s even a Lawson convenient store nearby.

Front desk service is fine but the cleansing staff refused to make up the beds due to just a few of cloth (being described as luggage) on bed is not acceptable. That’s why the hygiene of the room is so poor. The only advantage is to close location to airport.

Special thanks to hotel staff Sato-san of his great assistance on checking weather forecast and showing nearby attractions. Hotel to nearest JR and Metro station are within 5-7mins, lots of convenient stores and this place is quieter. Hotel room size 28.5m sq is good to fit a family with 2 adults and 2 kids. Overall is a pleasant stay.

First off the pictures the hotel post are nothing like the room! This hotel is a two star hotel! And their prices are high! No wonder why they have a no cancellation policy because after you step foot into your room you’ll want to cancel immediately. There are so many better hotels in the area to choose from. Don’t be fooled! I expected more from a hotel company that promises costumers a enjoyable stay. The sheets were stained! And hairs were on my sheets. The room and bathroom have a horrible musty smell. The room is extremely outdated! The vents are dusty and behind the third bed was dirty. The bathroom floor and tub creak every time you step foot on them. There is a huge opening at the bottom on the hotel room door. The bathroom is small and the toilet is extremely close to the tub. The tub has chunks missing out of it. I have never seen this before in a hotel! The pictures show an extremely nice hotel but it’s a whole different experience when you step foot into the hotel. My advice don’t book this hotel until you have carefully checked all the surrounding hotels in the area and remember their once you book no cancellation policy.

Was surprised to find that our luggage has been brought up to the room even when we didn't request for it. Not the easiest distance to walk after a long day or in rain (for us) but they have umbrellas to borrow for our trip out. What stood it for me is the bedding but space wise can be tricky to put 2 28inch luggages.