4 Chome-39-13 Higashiikebukuro, Toshima Ward, Tokyo, 170-0013, JapanVis hoteloplysninger
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4.3/5
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394 anmeldelse
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Bekræftede anmeldelser
Placering4.3
Faciliteter4.3
Service4.4
Renlighed4.4
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Mange faciliteter(16)
Venligt personale i receptionen(15)
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Anbefales på det kraftigste(3)
Negative anmeldelser(13)
Gæstebruger
Superior Semi Dobbeltværelse med køkken Ikke-ryger
Overnattede i feb. 2025
Familie
4 anmeldelse
5.0/5
Enestående
Slået op den 31. mar. 2025
The hotel is very good! The location is good. It near a big shopping mall!
Oversæt
Svar fra overnatningssted: Thank you very much for staying at HOTEL MYSTAYS Higashi-Ikebukuro. Our hotel is within walking distance of Sunshine City, so you can use it conveniently for sightseeing and shopping. If you come to the Otsuka area again, please be sure to stay at HOTEL MYSTAYS Higashi-Ikebukuro. We look forward to welcoming you again. HOTEL MYSTAYS Higashi-Ikebukuro Reception
jayvern
Superior Halvandenmandsseng Værelse Ikke Ryger
Overnattede i dec. 2024
Par
16 anmeldelse
5.0/5
Enestående
Slået op den 3. feb. 2025
Hotel room is decent and clean but a little old. There is a 7-11 opposite the hotel and a lawson nearby. It's near train station as well.
Oversæt
Svar fra overnatningssted: Thank you very much for staying at HOTEL MYSTAYS Higashi-Ikebukuro. We cannot immediately improve the age of the hotel, but we will make an effort to make up for it by improving our customer service. If you have another opportunity, please stay at HOTEL MYSTAYS Higashi-Ikebukuro. We look forward to seeing you again. HOTEL MYSTAYS Higashi-Ikebukuro Reception
Anonym bruger
Superior Halvandenmandsseng Værelse Ikke Ryger
Overnattede i feb. 2025
Andet
2 anmeldelse
4.0/5
Meget god
Slået op den 2. apr. 2025
Interior a bit old, but the staff are very polite and helpful.
Oversæt
Svar fra overnatningssted: Thank you very much for staying at HOTEL MYSTAYS Higashi-Ikebukuro.We are delighted to hear that you highly valued our staff’s service. While it may be difficult to make immediate improvements to our facilities, we will continue to enhance our cleaning standards to ensure a pleasant stay for our guests.We look forward to welcoming you again.HOTEL MYSTAYS Higashi-IkebukuroFront Desk
Bryan
Superior Halvandenmandsseng Værelse Ikke Ryger
Overnattede i sep. 2024
Par
2 anmeldelse
4.0/5
Meget god
Slået op den 1. dec. 2024
Friendly staff.
Walking distance to sunshine plaza.
I booked two rooms (1 for myself, 1 for girlfriend and her mum)
The room my gf was in had a weird odor. And upon checking we realized the smell was coming from the aircon which seem to have not been cleaned for a long while.
I reported it to the staff, and the following day they contacted someone to clean up the aircon filter.
Aside from this unfortunate incident of overlooked cleanliness, the rest of the stay was pleasant.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for staying at our hotel.First of all, We are very sorry for the inconvenience caused by the air conditioner in the room.From now on, we will clean it carefully so that this kind of thing does not happen.We will continue to work hard to make sure that you have a comfortable time at our hotel, and we hope that you will be able to use our hotel when you visit Tokyo again.HOTEL MYSTAYS Higashiikebukuro Reception
Gæstebruger
Superior Halvandenmandsseng Værelse Ikke Ryger
Overnattede i feb. 2025
Par
2 anmeldelse
4.0/5
Meget god
Slået op den 31. mar. 2025
Everything is good except for the room size and they don’t clean your room. They only provide clean towels each day which is fine by me. The bed is small and not comfortable if you sleep on your side
Oversæt
Svar fra overnatningssted: Thank you very much for staying at HOTEL MYSTAYS Higashi-Ikebukuro. We do not offer cleaning services for consecutive nights, and we sincerely appreciate your understanding and cooperation. We can also clean your room for an additional fee, so please let the front desk know by the day before if you would like this service.We look forward to welcoming you again.HOTEL MYSTAYS Higashi-Ikebukuro Reception
Gæstebruger
Superior Semi Dobbeltværelse med køkken Ikke-ryger
Overnattede i dec. 2024
Familie
2 anmeldelse
4.7/5
Vidunderligt
Slået op den 2. mar. 2025
The room is clean , good location, very convenient to go for shopping at sunshine city , as well as 7mins walk to train station. Additionally, there are mandatory of amenity to all guests which is so impressive.
Highly recommended
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for spending your time with us.We also appreciate you to give us your feedback on our hotel.All of our staff are pleased to hear that you were satisfied with our services.We hope to welcome you again in the future.Best regards,HOTEL MYSTAYS Higashi-Ikebukuro Reception
Jennifer
Superior Semi Dobbeltværelse med køkken Ikke-ryger
Overnattede i nov. 2024
Familie
2 anmeldelse
4.2/5
Meget god
Slået op den 3. jan. 2025
Staff is helpful and speaks fluent English. Room is smaller than last year when I stayed with their Osaka counterpart. But I have all I needed for kitchen work. I would consider to come back again next time I visit Japan.
Oversæt
Svar fra overnatningssted: Thank you very much for staying at HOTEL MYSTAYS Higashi-Ikebukuro.We are very happy to hear that you would like to stay again.All of our staff will continue to make efforts to ensure that you can have a safe and comfortable stay whenever you visit.Please be sure to stay at HOTEL MYSTAYS Higashi-Ikebukuro again when you come to the Otsuka area.We look forward to seeing you again.HOTEL MYSTAYS Higashi-Ikebukuro Reception
Indah
Superior Halvandenmandsseng Værelse Ikke Ryger
Overnattede i dec. 2024
Par
3 anmeldelse
5.0/5
Enestående
Slået op den 19. feb. 2025
Mystays hotel always great, the bed is comfi and the heater was helpful in cold winter.
Oversæt
Svar fra overnatningssted: Thank you for your wonderful review. We're delighted to hear that you had a comfortable stay at Mystays and that you enjoyed the cozy bed and the heater during the cold winter.Your kind words mean a lot to us, and we look forward to welcoming you again on your next visit.HOTEL MYSTAYS Higashi Ikebukuro
TravelingFish
Superior Halvandenmandsseng Værelse Ikke Ryger
Overnattede i nov. 2024
Solorejsende
2 anmeldelse
3.7/5
Slået op den 18. dec. 2024
The room is not very clean and got stains on pillows & sheets. Flushing of the toilet is broken and the water went back to the bathtub. But got a room change after all. The staffs are nice and willing to offer help but the amenities maybe too old to be used.
Oversæt
Svar fra overnatningssted: Thank you very much for staying at HOTEL MYSTAYS Higashi-Ikebukuro.However, we are very sorry for the inconvenience caused by the drain issue and dirty linen. We will share this with our cleaning staff and strive to prevent such issues from recurring in the future.We hope you will stay at HOTEL MYSTAYS Higashi-Ikebukuro again if you have the opportunity. We hope to have you enjoy your next stay with us again.HOTEL MYSTAYS Higashi-Ikebukuro Reception
Shi Jie Z
Superior halvandenmandsseng værelse for rygere
Overnattede i nov. 2024
Forretningsrejsende
16 anmeldelse
3.5/5
Slået op den 13. feb. 2025
Incredible location in Ikebukuro, walking distance to the big shopping centers. Otherwise property is pretty ordinary and maybe best suited for a quick business stay.
Oversæt
Svar fra overnatningssted: Thank you very much for staying at Hotel Mystays Higashi-Ikebukuro.We are very happy to hear your compliments about our hotel's location.We will continue to make every effort to provide you with services that will satisfy you in other respects as well.We hope you will consider staying at Hotel Mystays Higashi-Ikebukuro again when you visit Tokyo.HOTEL MYSTAYS Higashiikebukuro Reception
Iris
Superior Semi Dobbeltværelse med køkken Ikke-ryger
Overnattede i nov. 2024
Par
9 anmeldelse
5.0/5
Enestående
Slået op den 4. dec. 2024
Walking distance in 10 minutes or less to Prince Hotel to take the Airport Limousine to NARITA or Hanada. Lots of shopping, eating and sightseeing in Sunshine City.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for staying at our hotel.Our hotel is very close to Sunshine City and is very convenient for shopping and sightseeing. Also, there are many stations nearby, so it is very convenient to travel to the inner city of Tokyo and to the airport.We would appreciate it if you could use our hotel again when you come to Tokyo.HOTEL MYSTAYS Higashiikebukuro Reception
Gæstebruger
Superior Semi Dobbeltværelse med køkken Ikke-ryger
Overnattede i okt. 2024
Rejs med venner
1 anmeldelse
5.0/5
Enestående
Slået op den 7. dec. 2024
Pleasant stay overall, nothing to criticise, location is across the street from convenience store and food places and next to a tram station, ~7 mins walk from Ootsuka station, will visit again if given the chance!
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for spending your time with us.We also appreciate you to give us your feedback on our hotel.All of our staff are pleased to hear that you were satisfied with our services.We hope to welcome you again in the future.Best regards,HOTEL MYSTAYS Higashi-Ikebukuro Reception
Gæstebruger
Superior Semi Dobbeltværelse med køkken Ikke-ryger
Overnattede i okt. 2024
Forretningsrejsende
1 anmeldelse
4.5/5
Fantastisk
Slået op den 29. nov. 2024
Nice hotel. Very helpful and friendly staff. But cleaning service is not there. Has to pay additional for cleaning!
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you very much for staying at HOTEL MYSTAYS Higashi Ikebukuro.We apologize for the inconvenience caused regarding the lack of cleaning service.Depending on your reservation plan, towels and other items will be replaced free of charge. Please use this service the next time you stay.HOTEL MYSTAYS Higashi IkebukuroReception
Nikita Galkov
Superior Halvandenmandsseng Værelse Ikke Ryger
Overnattede i okt. 2024
Familie
6 anmeldelse
4.7/5
Vidunderligt
Slået op den 10. dec. 2024
Great hotel! It’s have one of the best pillows, really comfortable. Rooms not big, but it’s ok. 5 minutes to Ikebukuro station and Otsuka station. Also near by a big mall called Sunshine City.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for having stayed at HOTEL MYSTAYS Higashi-Ikebukuro.We also appreciate you to give us your feedback on our hotel.We are always humbled to know that our guests are satisfied and delighted with the hotel.We are looking forward to seeing/welcoming you again.Best regards,HOTEL MYSTAYS Higashi-Ikebukuro Reception
Gæstebruger
Superior Halvandenmandsseng Værelse Ikke Ryger
Overnattede i sep. 2024
Solorejsende
3 anmeldelse
5.0/5
Enestående
Slået op den 25. okt. 2024
Super clean and quiet. Staff polite and helpful. Location convenient and walking distance to Yamanote JR line Otsuka station.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for spending your time with us.We also appreciate you to give us your feedback on our hotel.All of our staff are pleased to hear that you were satisfied with our services.We hope to welcome you again in the future.Best regards,HOTEL MYSTAYS Higashi-Ikebukuro Reception