Shibuya Granbell Hotel

Great service by the hotel staff. Very close to shibuya station and no worries about luggages on stairs as there are lifts connected. Very professional staff helped with my taqbin luggage delivery too. Will stay here again when I come back to Tokyo.

The closest exit should be the new south gate from shibuya station. It takes less than 5mins to get to the hotel. Small room. May be hard to pack the luggage. Would recommend other hotels if possible. Location is good though. Other than that, nothing is impressive. Second time stay with the hotel, not much improvement since 1.5years ago. It’s getting old.

Friendly staffs who will help in everything! Including explaining transporting of luggage!

Right in SHIBUYA area! Loved my stay here. Clean is all I need. My room was certainly that. Thank you!

Hotel abit small and old. Was straight away given the smoking room. No aircon, luckily the weather is cold. Nearby amenities, location is good.

Extremely disappointed in my first booking with Trip.com. The room was dim and smelled like aftershave. I tried to switch rooms but they attempted to charge me more. There was no view. You can only see a concrete wall. The floor had hair everywhere and there were stains on the wall and sheets. 227$ for one night. I do not recommend this room or hotel to anyone who is traveling to Shibuya. I could not get a refund due to policy so due to do this we slept in our clothes on top of the bed. It was very uncomfortable and inconvenient.