Tosei Hotel Cocone Ueno Okachimachi

The location of the hotel is super good. A lot of station around there, 1 mins to JR Okachimachi station, 5 mins to Ueno station. Ameyoko is very near hotel also. After check-in on 2nd floor, you may choose type of pillows and amenity. You may enjoy free coffee and chocolate during your stay which hotel provides. Room is quite small with locked air-con. It only provides heat but no cool. Guests cannot adjust the temperature. We can accepts in winter but not sure whether it provides cool in the summer.

This is the worst hotel experience I have ever had. The staff spoke rudely to us, and if we had any questions or didn’t understand something, their attitude got even worse—especially the staff at the lobby. I stayed for six nights and didn’t encounter a single receptionist with good manners. Their service was unfriendly, and they seemed ready to scold you at any moment. The only exception was the housekeeping staff on the floors; they were polite and helpful. The hotel only provides one pillow per person. If you need more, you have to go pick it up yourself at the lobby—and there might not be any left if you arrive too late. The rooms don’t have air conditioning. If it gets too hot, the hotel will provide you with a small fan instead. Needless to say, I absolutely would not recommend anyone to stay here.

Good ataffs Good breakfast Nearby the attractions Nearby the street food The room so clean!

Excellent stay, and the reason why we picked this hotel is cause it was near to Keisei Ueno!

Pros: Location Bathroom water pressure a f temp setting Aircon temp Daily towels and mat change Cons: Room very small, 2 luggages can only open putting on the sofa bed Toliet very small, touching the walls to bath or brush teeth for a toddler Very dusty Lighting is dim Counter staff service none existent

Excellent location with JR Station within 3 min walk. Many small restaurants, izakayas, and a shopping mall nearby.