2 Chome-34-5 Iriya, Taito, Taito Ward, Tokyo, 110-0013, JapanVis hoteloplysninger
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1 nat
Gæsteanmeldelser
8.9/10
Meget god
42 anmeldelse
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Bekræftede anmeldelser
Placering9.1
Faciliteter9.3
Service7.8
Renlighed9.2
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Alle anmeldelser(42)
Positive anmeldelser(41)
Anmeldelser med billeder/video(9)
Fantastiske værelser(24)
Store værelser(14)
Praktisk beliggenhed(10)
Fantastisk ophold!(8)
Fantastiske faciliteter(8)
Nemt at komme rundt(8)
Tæt på metro(6)
Negative anmeldelser(1)
Gæstebruger
Moderat 3Seng
Overnattede i mar. 2025
Familie
2 anmeldelse
6.5/10
Slået op den 19. apr. 2025
Location not close to train station….need to I self check in….only have staff available at night time
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for choosing Minn Iriya and for sharing your feedback with us. We sincerely appreciate your time in letting us know about your experience.We regret to hear that our location and check-in process did not fully meet your expectations. The self-check-in system is part of our effort to offer a seamless, eco-friendly service while reducing paper usage. Additionally, our limited staff availability is designed to optimize resources and maintain reasonable accommodation rates for our guests.Your feedback helps us improve, and we will continue striving to enhance the convenience and overall experience for our valued guests.We look forward to welcoming you again in the future.Best regards,Minn Iriya Team
Jianshi
Superior 4-sengsværelse
Overnattede i mar. 2025
Familie
13 anmeldelse
10.0/10
Enestående
Slået op den 6. maj 2025
The hotel has nice location which is close to public transport.
Oversæt
Svar fra overnatningssted: Dear Jianshi,Thank you very much for staying at Hotel Minn Ueno Iriya and for your kind comment and high rating. We are very pleased to hear that you found our location convenient in terms of access to public transportation. We will continue to strive to provide a comfortable stay and look forward to welcoming you again.
Jin Hui
Standard-værelse til 3 personer
Overnattede i okt. 2024
Familie
6 anmeldelse
7.0/10
Slået op den 24. dec. 2024
Our stay for 6 nights was perfect for a family of 4, room is big and have kitchen, washing machine and picture on the website are the same.
There is supermarket, convenient store (7-11) near the hotel and 5 min walk to subway station.
But, there were minor thing have to improve, hidden place (between sofa and bed) not clean well, left over food in fridge not clear on the day we checked in.
We have complaint to management and to compensate they provide late checkout for us.
Overall the apartment is good for stay if you look for long stay in Tokyo with full equipment.
Oversæt
Svar fra overnatningssted: Dear Jin Hui,Thank you very much for staying at Hotel Minn Ueno Iriya and for taking the time to share your detailed feedback. We are pleased to hear that you found the room spacious and well-equipped for your family, and that the location was convenient with nearby amenities and easy access to the subway.However, we sincerely apologize for the issues you encountered regarding cleanliness. Such oversights are not in line with our standards, and we deeply regret the inconvenience caused during your stay. We are glad that our team was able to address your concerns and offer late checkout as a gesture of apology. Your comments have been shared with the management team to ensure these matters are addressed and improvements are made.Thank you for your understanding and valuable feedback. We hope to have the opportunity to welcome you again and provide an improved experience in the future.
Gæstebruger
Standard-værelse til 3 personer
Overnattede i dec. 2023
Familie
1 anmeldelse
7.0/10
Slået op den 28. jan. 2024
We stayed for two days with family. It was nice to have a big room. However, there were two not good things. Unfortunately, when I moved the bed little, the bottom of the bed was dirty. And the other thing was that someone unlocked the door and came in at night. It was a very scary experience. Maybe double booking!? Oh my..
Oversæt
Svar fra overnatningssted: Dear guest,Thank you for staying at Minn Ueno Iriya.We apologize for any inconvenience caused to you. We will thoroughly clean the room to prevent this from happening again,Minn Ueno Iriya.
Yvonne
Standard-værelse til 3 personer
Overnattede i nov. 2023
Familie
3 anmeldelse
8.5/10
Meget god
Slået op den 17. dec. 2023
Nice location, good amenities and food options around the area. Close to Iriya station exit 3. One stop from Ueno and easy access to places on my itinerary.
Oversæt
Svar fra overnatningssted: Thank you for staying at Minn Ueno Iriya and taking the time to leave a review.We are thrilled to hear that you enjoyed your stay with us .We hope to have the pleasure of welcoming you back soon.Minn Ueno Iriya.
Fehrin
Moderat 3Seng
Overnattede i nov. 2023
Familie
2 anmeldelse
10.0/10
Enestående
Slået op den 5. jan. 2024
i really really really love this apartment. Although the train service in this area is complicated and require you to change trains if you need to go to Shibuya , the room is so awesome it amazing. There's a washer and even an area to hang up your wet clothes to dry. The mini kitchen is amazing can cook food, can keep things in the huge fridge , all the utensils is clean .bed is spacious. Room is spacious.
Oversæt
Svar fra overnatningssted: Dear Guest,We are thrilled to hear that you had such a positive experience with us. We strive to provide our guests with the best service possible, and it’s always rewarding to hear when we’ve succeeded. Thank you for choosing us, and we look forward to welcoming you back in the future.Minn Ueno Iriya.Sincerely,
Rrrrri
Deluxe 5-sengs værelse
Overnattede i sep. 2023
Familie
9 anmeldelse
5.5/10
Slået op den 19. nov. 2023
Dust in Vacuum cleaner was not cleaned,
Floor was not cleaned well,
Dishes also.
Not all the time, receptionist is at the counter.
Room is very big considering the location.
Oversæt
Svar fra overnatningssted: Dear guest, Thank you for your review and for choosing Minn Ueno-Iriya for your stay. We apologize for any shortcomings in the cleaning process and the inconvenience caused. Your comments are valuable, and we will use them to improve our services. We hope to have another opportunity to host you. Thank you. Minn Ueno Iriya.
Coco berry
Superior 4-sengsværelse
Overnattede i mar. 2024
Booket for andre
1 anmeldelse
6.0/10
Slået op den 25. apr. 2024
I think okay but staff is not that friendly
Oversæt
Svar fra overnatningssted: Hello,Thank you for choosing to stay at Hotel Minn 上野 入谷 and for taking the time to share your feedback with us.We sincerely apologize for the inconvenience caused by the perceived lack of friendliness from our staff. Your feedback is invaluable to us, and we take it very seriously. Rest assured, we will address this issue internally and take steps to ensure that all our guests receive the warm and courteous service they deserve.Once again, we apologize for any discomfort you experienced during your stay. We truly appreciate your understanding and hope to have the opportunity to provide you with an improved experience on your next visit.Thank you for choosing Hotel Minn 上野 入谷. We look forward to welcoming you back and exceeding your expectations.Best regards,[Hotel Minn Ueno Iriya]
Svar fra overnatningssted: 感謝您選擇入住Minn入谷,並分享您的寶貴意見。非常高興得知房間大小讓您和家人住得舒適。但關於熱水溫度不足、掛衣架數量偏少以及浴廁地墊替換的建議,我們深感抱歉未能讓您享受到更佳的洗浴體驗。您的建議對我們非常重要,我們會將其納入改善措施,努力提供更優質的服務。期待未來有機會再次歡迎您到Minn入谷入住。Minn入谷團隊敬上
Svar fra overnatningssted: Dear i.Me~Mei,Thank you very much for staying at Hotel Minn Ueno Iriya and for leaving such a wonderful review and perfect rating. We are delighted to hear that you were satisfied with the spacious room, the facilities, and our services. It brings us great joy to know that we could contribute to a comfortable and enjoyable stay. We look forward to welcoming you again in the future.
Svar fra overnatningssted: Thank you very much for staying at Hotel Minn Ueno Iriya and for sharing your valuable feedback. We sincerely apologize for the inconvenience caused by the blurry video call during check-in and the communication delay due to English-only support. We also regret that a QR code for check-in in Chinese was not available. Please know that we will take your feedback seriously and work to improve our services for a smoother and more comfortable experience. Despite these issues, we are truly pleased to hear that you were satisfied with the spacious room and that you would consider staying with us again. We look forward to welcoming you back in the future.
Svar fra overnatningssted: Thank you very much for staying at Hotel Minn Ueno Iriya and for your kind comments and high rating. We are very pleased to hear that you found our hotel clean and well organized. We also appreciate your honest feedback regarding the check-in time and communication difficulties. We understand that language barriers can be frustrating and will continue working to make our services as accessible and comfortable as possible for all guests. We look forward to welcoming you again in the future.
Svar fra overnatningssted: 感謝您選擇入住Minn入谷並分享您的體驗。我們非常高興得知您對便利的交通位置、寬敞的房間以及配備廚房的設施感到滿意。此外,行李寄存服務和便捷的退房流程也能為您的家庭旅行提供幫助,這讓我們深感榮幸。至於未提供牙刷和牙膏的不便,我們深表歉意。我們一直致力於降低塑膠使用,為此取消了一次性用品的提供,希望可以更好地保護環境。我們會持續努力,確保為客人提供舒適的入住體驗同時推進可持續發展。真誠期待您的再次光臨。Minn入谷团队