Hotel JAL City Tokyo Toyosu

In general the room was clean, however we found a hair in the body wash provided by the hotel. Rooms are small, but that’s normal for Tokyo. Front desk staff were not very friendly. Location is not very convenient. Personally I won’t stay here next time.

The hotel as it is was great as the room was spacious, has an amazing view and a convenience store links to the hotel. The bed was comfortable and they provide cleaning everyday and the amenities. But the downside is the location. It took a bit loner than we expected to get to the main tourist area such as Shibuya, Harajuku, Akihabara and etc - we took a bus then transferred to subway and it took us about 40 - 50minutes and sometimes the buses were full so we had to wait for another one. Ginza was a few stops by a bus so it depends where you'd like to go but it wasn't the best option for us. The price is reasonable for the quality of the hotel given its location.

Nice business hotel located in a quiet area of Toyosu. Staff are professional and friendly. Rooms are bigger than average hotel rooms in Tokyo.

Best trip ever. Place is good and not that crowd, and metro is very convenient to everywhere :)

One of the rooms we've got smell of cigarette smoke. Once we informed the front desk, they got it addressed immediately even though it's already night time. The gentlement on duty at front desk brought up the tools within 5 mins and helped us out himself. Very impressive. Issue did get resolved eventually. Thank you.

Clean hotel room, friendly staff. There is one Lawson at hotel entrance. 2 minutes walking distance to and from busier train station. Very nice stay.