Grids Tokyo Ueno Hotel&Hostel

It’s my fault, I did not read carefully. They did not provide the free towel. The fee for towel for both small and big one are 300 Yen. The location is good for travel, you can walk to ameyoko street food and Ueno station. The cleanliness is not good for me, I think my bed have some bad smell and my baggage is look dirty after keep it in the baggage storage under the bed.

Very good hostel with friendly staff who speak english. Staff allowed for storing of luggage on day of check in and check out. Hostel close to the Ueno station, and close to many tourist attractions. Highly recommended.

Went to grid akihabara 4 years ago and loved it , decided to try the ueno one and was clearly disappointed. Service is poor , one person is working at the desk and that’s it , no one is taking care of restaurant or bar . The hostel then is not very lively . You have to pay for towels . The guy at the front desk was very rude checking for my information he requested I spell my name entirely . The good thing is you can have a breakfast for free since no one is looking who paid or not . The bed is hard and rooms badly ventilated , way too hot . Finally one elevator for 10 floors made me wait 4 rows in the morning to come down since everyone was checking out . You won’t see me again Grid’s .