Randor Residence Tokyo Grand

1.Check-in was via tab located at the front counter, just need to follow the instructions and will easily get the door pin code. However we had problems previously as the pin number was locked, probably because we have entered the pin before 3 pm check-in time. So I had to call the hotline provided and explained my problem. Luckily the staff who picked up the phone understand English so he gave us a new number. 2.We got a unit with 2 rooms, just enough for my small family. Beds are comfortable, no heater but air conditioning with heater function. 3.Kitchen is functional and all equipments are present. 4.Washing machine is provided but no dryer, it's okay for us. 5.Shower ventilation fan was way too loud comparing to the one at the toilet,, kids are worried about the noise on their head. Please please fix it urgently at all units. 6.Location is okay, there's a famous Halal restaurant nearby about 8 minutes walk called Halal Sakura an Uzbekistan owned. 7.Supermarkets are along the way to the apartment. Food supplies are easy to get. 8.If you are coming from Uguisudani station, kindly exit at North entrance of the station as it is more convenient than the other side. 9.There's one Don quijote store and a kebab (not sure if halal) near Uguisudani North entrance. Overall it is a great accommodation with an affordable price. Towels, linens, soap and shampoo are comfortable and sufficient. Thanks for a great management. A slight improvement will make it even better.

it‘a little cool

房间设施较旧，空间较大，空调是坏的，卫生一般，但可以打通客服电话 部屋の設備が古く、スペースが広く、エアコンが壊れていて、衛生状態は普通ですが、カスタマーサービスに電話できます。