Citadines Central Shinjuku Tokyo

The receptionist Harry, is pleasant, helpful and can speak good English. Able to provide assistance when I ask for the directions and services of the hotel. A very convenient hotel beside Lawson, 7-11 mart with many eateries! Welcome drinks/ coffee at lobby and water dispenser on every floor. But a bit rowdy at night as it is near the night spot.

Love the location of the hotel but since it’s at kabikucho, sound proof is not very good

The location is great and just one block to the centre of Kabukicho. The Kabukicho Donki was located one block from the hotel as well. Lawson and 7-11 just are next to the hotel, very convenient for snacks and drinks.

we have stayed in a Citadines in Osaka before, so we felt that booking a Citadines in Tokyo will be similar. In Osaka the hotel is very suitable for families and even has a children play room. This hotel however is located right in the red light district which was not obvious for us until we arrived. Having young children, we dont recommend to stay here. during daylight it already looks rough... and so we did not wait for night to come but checked out the same afternoon. I get it that we would have to be charged for something, however, the hotel insisted that the full 2 days booked which is already paid cannot/will not be refunded. This is a bit much. Additionally, be aware that the rooms are old and appear bigger on the pictures.

Room even smaller for two nights booking compared to the previous one nite. The shower was too loose which is hard to adjust and got fixed.

10 minutes walk from Shinjuku station, in the Kabukicho area, which is Tokyo red light district. However, it's safe and lively into the wee hours of the night. Great for foods hopping as well.