Te Stela Resort & Spa

**Room:** The room we were eventually given was acceptable. However, upon arrival, we encountered an issue, which was fortunately resolved the following day thanks to the director’s kindness and professionalism. Rooms are in need of proper maintenance. **Breakfast:** Breakfast was adequate, though nothing particularly memorable or exceptional. **Cleanliness:** The restaurant and reception areas were reasonably clean. However, during our 8-day stay, our room was not cleaned even once. Housekeeping only made the bed and replaced towels—no additional cleaning was done. **Overcharges:** On several occasions, the in-house restaurant charged me more than the prices listed on the receipt. I also heard similar complaints from other guests. This happened again a few days ago; I brought it to the waiter’s attention, but no action was taken. Additionally, the waiter was quite rude. To make matters worse, there was a significant price increase on the menu two days ago. As a result, my friends and I have decided not to dine there anymore. Always double-check the amount they want to charge you, especially at the in-house restaurant. **Hotel Rating:** This hotel is not up to 4-star standards. Based on our experience, it feels more like a 2.5-star establishment.

The room we eventually got was acceptable. Upon our arrival, we encountered an issue with it, but the director was very kind and resolved the matter the following day. Breakfast was fine, though nothing exceptional. On several occasions, the in-house restaurant charged me more than what was stated on the receipt. I also heard from other guests that they had similar experiences. This happened again tonight; I pointed it out to the waiter, but nothing was done. Additionally, two days ago, there was a significant increase in the menu prices. Although we still have four nights left at this hotel, my friends and I have decided not to dine here anymore.

We were a family of 5 adults and a 3yo toddler. The hotel is conveniently located between the airport and Tirana city in a quiet area. We were renting two cars so had no problem in getting here. Parking was nice and big. The shopping mall 5-10 mins walking distance where we used to go for a shopping or a meal. Room was nice, air conditioned and clean. Comfortable bed. We had some very minor issues setting the right water temperature when showering.

 Our son enjoyed sleeping in a baby cot, they provided small pillow and the bedding for cot and it was very cozy in there. The hotel has a restaurant on site with delicious food served quickly + kids menu. During our stay we had a live music performance on a stage what we enjoyed. Just next to the restaurant there is a kids playground where our toddler loved spending time. It is a bit outdated, but kids were enjoying it. There is also an outdoor pool, but we used it only once since it is not the heated one. We loved the SPA facilities (sauna, jacuzzi, salt room). It was not busy so our family enjoyed it after busy days driving and exploring the country. The staff were nice and helpful. Would definitely recommend to a friend!

Dirty rooms, hairdryer didn't worked they fix it after several calls and complains, shower was not working properly and had some parts broken, rude staff, very poor breakfast, salad at lunch with many insects. The worst hotel experience we've ever had

This resort is one of the best resorts I've ever been to. Its a little far from the center but 100% worth it. The staff is super friendly and lovely, even though they have a lot of work, they still find the perfect timing for their clients. The resort itself is beautiful and luxurious with wonderful room balconies from the pool. the restaurant gives a variety of delicious dishes, traditional and modern plates.

Lovely clean hotel with a lovely pool and excellent food served throughout the day at a very reasonable price. Superb service from check in desk, housekeepers to the restaurant staff - most polite, courteous and helpful especially Orger, Kleo, Ersida, Denisa, Andela and Beqar as well as the lovely housekeepers who were always polite, courteous and most helpful. Although slightly out the way there is a regular bus service 5 mins walk from the hotel that takes you straight into the centre.