Gæstebruger
21. maj 2025
We reserved a two night stay back in April, but on the date of our first night, our ferry from Naxos to Tinos was cancelled due to extremely high winds. As soon as I found out, I emailed the hotel and followed up with a phone call. The woman at the reception desk was rude and aggressive. She argued that the weather on Tinos was fine. She also insisted numerous times that I cancel the reservation online even though that process would not work due to proximity to the dates. Finally, I asked reception at our hotel on Naxos to speak to this woman, and she immediately admitted that she herself could cancel the reservation without issue but that she would charge me for one night. In 40+ years of travel to Greece, I have always found hotel owners and managers to be pleasant and professional. In the case of weather, it makes sense to be considerate of a potential guest's needs. I'd love to get to Tinos the next time I go to Greece, but I do not recommend the Nama due to this very unpleasant experience.
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