Name: Yanyuan International Hotel
Address: No.31 Zijinshan Road, Hexi District, Tianjin, 300074, China, No.31 Zijinshan Road, Mainland, Kina
Rating: 9.5

werner

Standard-dobbeltværelse

Overnattede i mar. 2025

Forretningsrejsende

11 anmeldelse

6.0/10

Slået op den 6. apr. 2025

Old fashioned hotel / I did not like breakfast ( mostly sweets / all fruit consumed at 0900) There are better options in Tianjin

Oversæt

Svar fra overnatningssted: Hello esteemed guest, thank you for your review. We apologize for not providing you with a satisfactory accommodation experience. Regarding the issues you mentioned, our management team attaches great importance to them and will make improvements to enhance guest satisfaction. We sincerely hope that you can contact the hotel to further understand your needs and provide you with a more satisfactory accommodation experience next time. We wish you a happy life. Thank you!

Rafael

Standard-dobbeltværelse

Overnattede i aug. 2024

Forretningsrejsende

9 anmeldelse

10.0/10

Enestående

Slået op den 28. sep. 2024

Excelent hotel. The hotel team is great mainly Sally Ge gave us total support with a good English. Thanks Yanyuan team for this excelent time there.

Oversæt

Svar fra overnatningssted: 親愛的客人您好，非常感謝您的入住與讚賞！很高興能為您的出行帶來美好的時光。您的讚賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力讓每位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨！

Gæstebruger

Standard-dobbeltværelse

Overnattede i sep. 2024

Forretningsrejsende

1 anmeldelse

10.0/10

Enestående

Slået op den 23. okt. 2024

Very good hotel and good lady receive me with smile Jessica chen

Oversæt

Svar fra overnatningssted: Dear guest, thank you so much for your stay and appreciation! It's a pleasure to bring you a wonderful time on your trip. Your appreciation gives us a great encouragement, but also the driving force for our progress, we will continue to maintain enthusiasm, and strive to make every guest enjoy the feeling of staying at home, eagerly looking forward to your visit again!

Allards

Standard-dobbeltværelse

Overnattede i maj 2024

Solorejsende

2 anmeldelse

7.5/10

Slået op den 22. jun. 2024

This was once a beautiful hotel, which is easy to see; but unfortunately, in my opinion, its glory has somewhat faded. Although the hotel's service is still 5-star, a modernization and renovation of the facilities would not be an unnecessary luxury.

Oversæt

Svar fra overnatningssted: Hello esteemed guest, thank you for your feedback. We apologize for not providing you with a satisfactory accommodation experience. Regarding the issues with the facilities you mentioned, our management team attaches great importance and will make improvements to improve guest satisfaction. We sincerely hope that you can contact the hotel to further understand your needs, so that we can provide you with a more satisfactory accommodation experience next time. We wish you a happy life. Thank you!

Hong

Standard Room (2 Beds)

Overnattede i mar. 2024

Familie

4 anmeldelse

10.0/10

Enestående

Slået op den 7. apr. 2024

Ms. Sally Ge is very friendly and helpful and the other hotel staff as well.

Oversæt

Svar fra overnatningssted: Dear guest, Thank you so much for your appreciation! It is our pleasure to bring you a wonderful time on your trip. Your appreciation gives us great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel truly at home. We are looking forward to see you next time !

ROMUALD

Standard-dobbeltværelse

Overnattede i sep. 2023

Andet

1 anmeldelse

8.5/10

Meget god

Slået op den 15. okt. 2023

The service level was excellent for my first visit to this hotel. I wish to highlight the great support of Guest Service Manager Ms Sally GE who has excellent English skills and was very willing to assist me and the other marathon runners, a real professional !

Oversæt

Svar fra overnatningssted: 親愛的客人您好，您的點評對於我們非常重要，是進步的動力和方向，我們會保持熱忱，致力讓每位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨！

Nizar Dahir

Discount Twin Room

Overnattede i sep. 2023

Familie

2 anmeldelse

10.0/10

Enestående

Slået op den 5. okt. 2023

A great hotel, staff was lovely and very helpful and welcoming, they were eager to help and support. Specifically Ms Sally Ge, the guest service manager, she intervened to help us and provide the best service for me and my family. Location was great and hotel was very clean and comfortable.

Oversæt

Svar fra overnatningssted: 親愛的客人您好，非常感謝您的入住與讚賞！很高興能為您的出行帶來美好的時光。您的讚賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力讓每位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨！

Hai

Standard Room (2 Beds)

Overnattede i mar. 2025

Familie

10 anmeldelse

10.0/10

Enestående

Slået op den 9. apr. 2025

Excellent 👍

Oversæt

Svar fra overnatningssted: 親愛的客人您好，非常感謝您的入住與讚賞！很高興能為您的出行帶來美好的時光。您的讚賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力讓每位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨！

HKD AN

Standard-dobbeltværelse

Overnattede i maj 2023

Forretningsrejsende

1 anmeldelse

10.0/10

Enestående

Slået op den 30. jun. 2023

good servive good hotel thanks for sally and jessica service

Oversæt

Svar fra overnatningssted: 親愛的客人您好，非常感謝您的入住與讚賞！很高興能為您的出行帶來美好的時光。您的讚賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力讓每位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨！

Gæstebruger

Executive Deluxe-værelse med to enkeltsenge

Overnattede i aug. 2023

Rejs med venner

20 anmeldelse

8.0/10

Meget god

Slået op den 18. okt. 2023

Hotel is okay. Old but maintained decently.

Oversæt

Svar fra overnatningssted: 親愛的客人您好，您的點評對於我們非常重要，是進步的動力和方向，我們會保持熱忱，致力讓每位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨！

Sunpidan🥕

Business-værelse med queensize-seng

Overnattede i mar. 2025

Andet

1 anmeldelse

10.0/10

Enestående

Slået op den 21. apr. 2025

五月天5525回到那一天天津站，遇見五月天，遇見天津燕園國際酒店鬧中取靜和園林美景窗邊的天塔和津城的天際線盡收眼底特別感謝前台 @劉譯新 @張聰敏兩位小姐姐熱情的接待，辦理入住時還給我們分發了五月天物料房間內的環境與衞生非常舒適，乾淨整潔，特別觀察了下，落地枱燈的燈架也沒有一絲灰塵，床墊也很舒適，在跟着五月天OAOA3個小時以後，可以舒服的讓我這個蘿蔔兵補個覺。有一天就是津天，今天就是有一天感恩與你相遇的一天相遇的時光總是短暫，但美好的瞬間總會銘記屬於津天的快樂，有你，有我祝願燕園酒店業績長虹，期待下一次相遇天津，

Oversæt

6/11

Svar fra overnatningssted: 親愛的客人您好，非常感謝您的入住與讚賞！很高興能為您的出行帶來美好的時光。您的讚賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力讓每位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨！

OE32

Standard-dobbeltværelse

Overnattede i mar. 2025

Andet

32 anmeldelse

10.0/10

Enestående

Slået op den 28. apr. 2025

酒店位置和環境都不錯，去五大道，天塔，水上公園及文化中心都不遠。自駕停車方便，院子大。前台服務熱情，還免費升級了房型，很暖心。客房服務員和維修師傅相互配合，很快解決了房內小冰箱的問題，非常滿意，也非常感謝！

Oversæt

Svar fra overnatningssted: 親愛的客人您好，非常感謝您的入住與讚賞！很高興能為您的出行帶來美好的時光。您的讚賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力讓每位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨！

Mujiaxiangcai

Standard-dobbeltværelse

Overnattede i mar. 2025

Familie

14 anmeldelse

10.0/10

Enestående

Slået op den 22. apr. 2025

感謝前台小美女幫忙升級了房型，孩子特別滿意👍下次再來設施：很喜歡這的小泳池，雖然不大，但是温度高能到30度吧，旁邊還有個泡澡池子，游出來泡一泡很暖和！環境：門口的小花園很好看，可惜沒有機會在附近轉轉，晚上看到有結婚的草坪婚禮服務：服務也很滿意

Oversæt

Svar fra overnatningssted: 親愛的客人您好，非常感謝您的入住與讚賞！很高興能為您的出行帶來美好的時光。您的讚賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力讓每位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨！

_dudujiejie_

Standard Room (2 Beds)

Overnattede i mar. 2025

Rejs med venner

17 anmeldelse

2.0/10

Slået op den 21. apr. 2025

我不知道該如何形容這樣一家酒店，酒店時間久遠設定陳舊這些都沒問題可以理解。但是！酒店每天早上7點多就開始叮叮噹噹敲敲打打是什麼意思？打電話客房送水的服務員我們禮貌説謝謝，她連句話都沒有，兩次兩位服務員都是這樣，翻着白眼就走了，我門是哪裡做錯了嗎？要挨您的白眼？酒店就是這麼培訓的？另外房間的咖啡攪拌棒從紙巾裏拿出來竟然是用過的？這些我們都就沒想給差評，但是最離譜的事情發生了，不給差評真的對不起你們的奇葩操作！週一早上我朋友最後走的，從房間裏出來要退房，結果就是六層的電梯全都封上了，然後四層五層全都是一些施工的人，嚇不嚇**啊？為什麼不提前告知啊？然後碰到一個工作人員帶我朋友走貨梯，到了五層，結果有一個電梯也封了，衹能走另一個電梯。前台説六層沒客人住了，所以封了，請問那我朋友呢？不是人啊？如果六層週一有施工，那知道我們要連住三晚的時候為什麼給我們六層的房間？！這個酒店是瘋了嗎？？？！！！攜程如果可以打0分我真的一顆星都不想給！

Oversæt

Svar fra overnatningssted: 尊貴的客人您好，非常感謝您選擇天津燕園國際大酒店入住，並抽出寶貴時間在攜程上分享您的體驗。對於您此次未能獲得滿意的體驗，我們深感抱歉，並對此表示最誠摯的歉意。我們認真閲讀了您的評價，對於您提出的諸多問題，我們深刻反思，明顯沒有達到我們一貫追求的服務標準。我們深知，每一個細節都關乎客人的舒適度與滿意度，您的反饋是對我們最直接且寶貴的提醒。為了提升客人的入住體驗，酒店對於主樓客房、公共區域進行了翻新和提升。在此期間打擾到了您的休息，我們深表歉意，也很感謝您對酒店的理解和包容；我們將進一步加強對客房、前台、餐飲等部門服務團隊的日常培訓，並增加日常檢查機制，從而不斷提升我們的服務。我們真誠地希望有機會能夠彌補這次的不愉快，希望您可以與酒店聯繫，以便我們能更具體地瞭解您的需求併為您提供個性化的解決方案，以表達我們的歉意和誠意。最後，再次感謝您的反饋，它是我們不斷進步的重要動力。我們承諾將持續努力，確保每一位客人都能享受到超越期待的服務體驗。期待在不久的將來，能以更好的面貌迎接您的再次光臨。祝您生活愉快，謝謝！