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Bekræftede anmeldelser
Placering9.4
Faciliteter9.2
Service9.4
Renlighed9.4
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Josephine
Premier-værelse med kingsize-seng og byudsigt
Overnattede i mar. 2025
Rejs med venner
1 anmeldelse
10.0/10
Enestående
Slået op den 25. apr. 2025
We were served by this pretty young lady Ms Elsa Chang at the reception counter. She was very polite and helpful, her smile brightened our days. She was very conscientious of promoting dinner and breakfast at the hotel, which we eventually took up her recommendation for the hotel breakfast. The breakfast spread was good with a range of wide choices including western and the local Tian Jin breakfast. Our room was upgraded and decorated for our wedding anniversary with the hotel's compliment. The hotel was located nearby the Ancient Cultural street, which is a stone throw away. Perfect view of the river from the window but the Tian Jin's eye can only be seen from the changing room. The hotel was accommodating to our request for late check out. Ms Elsa was at the reception when we check out and she sent us off with her beautiful smile. We enjoyed our stay very much.
Oversæt
6/8
Svar fra overnatningssted: [Butler Service] [Internet-famous Guest Rooms] [Scenic Spot Check-in] [Free Parking] [Late Check-out]Dear guest, thank you so much for choosing to stay at our hotel and taking the time to share this heartwarming positive review! Your recognition makes us feel extremely honored and encouraged!We especially appreciate your high praise for Ms. Elsa Chang, the front desk receptionist! Her warm and professional service is exactly the standard we have always been pursuing. We are deeply gratified that we could add warmth and convenience to your journey.We are delighted that the room upgrade and decoration prepared by the hotel for your wedding anniversary were able to leave a romantic memory for your trip. Thank you for your recognition of our late check-out service.We look forward to continuing to create more wonderful experiences for you in the future. Whether you are stopping by during your journey or celebrating an anniversary, we will welcome you back with the most attentive service! We wish you a happy and fulfilling life and all the best in everything you do!
HenHenHen
Premier kingsize-seng flodudsigt værelse
Overnattede i mar. 2025
Familie
5 anmeldelse
10.0/10
Enestående
Slået op den 15. apr. 2025
Great View from the room
Breakfast amazing with many options even for the drinks too
Big room
Location near ancient culture street
* my suggestion try restaurant near the main gate ancient culture street
Oversæt
Svar fra overnatningssted: 【 Network red Hotel 】【 Moving night view 】【 River view room 】【 Robot service 】【 24-hour front desk 】【 Butler service 】【 Free parking 】Dear friends Hello! Our excellent location, walk to the Ancient Culture Street or Haihe and Tianjin Eye only eight minutes away, greatly saving your travel time and cost, guests can park the car in the hotel parking lot and walk to the scenic spots, convenient and quick, travel more fun oh! We look forward to your return to Tianjin and Pan Tai. Wish you a happy life and a happy family。
Gæstebruger
Pacific VIP Suite With Super Spacious Studio & Scenic Tub
Overnattede i feb. 2025
Familie
1 anmeldelse
10.0/10
Enestående
Slået op den 11. apr. 2025
Overall it’s a warm and pleasant stay with the suit. Morning breakfast section at level 1, just too bad we sit beside the cleaning trolley, the putting cutlery is very loud when the server is in rush. Thanks for the fruits plate but the orange spoiled. Others is a good choice to stay.. thanks
Oversæt
Svar fra overnatningssted: 【 Network red Hotel 】【 Moving night view 】【 River view room 】【 Robot service 】【 24-hour front desk 】【 Butler service 】【 Free parking 】We truly appreciate you choosing our hotel and sharing your stay experience. We're glad to know that overall, your stay in the suite was warm and pleasant. However, we sincerely apologize for the issues you faced during breakfast and the spoiled orange in the fruit plate.We will enhance the training of our service staff and ensure that every piece of fruit served to guests undergoes strict screening.We're looking forward to your next visit. By then, we will surely offer you a more high - quality and attentive service, enabling you to enjoy a flawless stay.Thank you again for your understanding and support.
Gæstebruger
Premier kingsize-seng flodudsigt værelse
Overnattede i jan. 2025
Familie
7 anmeldelse
10.0/10
Enestående
Slået op den 6. mar. 2025
Decent stay in pan pacific tianjin and staff service was great too. Feels comfortable.
Oversæt
Svar fra overnatningssted: 【 Network red Hotel 】【 Moving night view 】【 River view room 】【 Robot service 】【 24-hour front desk 】【 Butler service 】【 Free parking 】【 Executive Lounge 】 Dear friends Hello! Our excellent location, walk to the Ancient Culture Street or Haihe and Tianjin Eye only eight minutes away, greatly saving your travel time and cost, guests can park the car in the hotel parking lot and walk to the scenic spots, convenient and quick, travel more fun oh! We look forward to your return to Tianjin and Pan Tai. Wish you a happy life and a happy family。
ErwinB
Familieværelse
Overnattede i nov. 2024
Familie
8 anmeldelse
8.5/10
Meget god
Slået op den 29. dec. 2024
The staff is very helpful and gives personal attention to make sure everything is good. Many families stay in this hotel. Rooms are spacious and well equipped. Breakfast has the basic needs. Location is great, very near to Tianjin Eye and Ancient Culture street.
Oversæt
Svar fra overnatningssted: Dear friends Hello! Thank you so much for your wonderful review! We are overjoyed to hear that our staff was able to provide you with such helpful and personalized service. Making sure our guests have a great experience is our top priority, and it means a lot to know that we succeeded in your case. We're also delighted that you liked our spacious and well-equipped rooms. We strive to create a comfortable and relaxing environment for our guests to unwind in. And we're glad that our breakfast offerings met your basic needs. Our hotel's prime location near the Tianjin Eye and the Ancient Culture Street is indeed one of our highlights, and we're happy that you were able to take advantage of it. We truly appreciate your kind words and look forward to welcoming you and your family back again in the future. If there's anything we can do to make your next stay even better, please don't hesitate to let us know.
Barbara Chin
Premier-værelse med kingsize-seng og byudsigt
Overnattede i apr. 2025
Rejs med venner
8 anmeldelse
8.0/10
Meget god
Slået op den 23. maj 2025
The location was okay, but I couldn't see the tianjin eye in this hotel . The staff told me that all of the rooms were the same and only had a river view, and the breakfast options were not so good
Oversæt
Svar fra overnatningssted: 【 Network red Hotel 】【 Moving night view 】【 River view room 】【 Robot service 】【 24-hour front desk 】【 Butler service 】【 Free parking 】【 Executive Lounge 】 Dear guest,Thank you for choosing to stay at our hotel and sharing your honest feedback! We sincerely apologize for failing to meet your expectations regarding the view of the Tianjin Eye. The hotel indeed features river views as its main characteristic, with all guest rooms facing the Haihe River.
Gæstebruger
Premier kingsize-seng flodudsigt værelse
Overnattede i apr. 2025
Forretningsrejsende
3 anmeldelse
9.5/10
Vidunderligt
Slået op den 8. maj 2025
Very nice hotel, with excellent location.
Staff is wonderful and extremely helpful.
Best hotel I have stayed in Tianjin.
Oversæt
Svar fra overnatningssted: 【 Network red Hotel 】【 Moving night view 】【 River view room 】【 Robot service 】【 24-hour front desk 】【 Butler service 】【 Free parking 】【 Executive Lounge 】 Dear friends Hello! Our excellent location, walk to the Ancient Culture Street or Haihe and Tianjin Eye only eight minutes away, greatly saving your travel time and cost, guests can park the car in the hotel parking lot and walk to the scenic spots, convenient and quick, travel more fun oh! We look forward to your return to Tianjin and Pan Tai. Wish you a happy life and a happy family。
Susan from Singapore
Premier kingsize-seng flodudsigt værelse
Overnattede i apr. 2025
Familie
1 anmeldelse
10.0/10
Enestående
Slået op den 6. maj 2025
I came to Tianjin 3 days earlier to embark on my Seoul/Japan cruise. I chose Pan Pacific Tianjin because it was near to HaiHe River which is near to many famous places of interests. .
I enjoy the hotel stay. It provides good breakfast. The room and bathroom are big and clean. Getting taxi everywhere is cheap and easy. The bed is very comfortable. It has good buffet spread which includes the famous local street eats.
Good location, just short walking distance to Asia culture street, Haihe River which I bought a cruise ticket with 4 piers stops and visited many places of interests. The hotel is also near to many shopping area, I enjoy Ren Heng Isetan, a big luxurious shopping mall with many restaurants which is recommended by the hotel staff.
Excellent front desk and concierge service! A big thank you to Betty & Leo, Emily and a tall handsome guy who are very helpful.
I would love to stay in Pan Pacific Tianjin again if I visit Tianjin. I highly recommend this hotel!
Oversæt
Svar fra overnatningssted: 【 Network red Hotel 】【 Moving night view 】【 River view room 】【 Robot service 】【 24-hour front desk 】【 Butler service 】【 Free parking 】We sincerely appreciate your choice of Pan Pacific Tianjin Hotel and are deeply touched by your detailed and heartwarming review of your stay experience. We are honored to know that you enjoyed every moment at our hotel, from the delicious and diverse breakfast and buffet to the spacious, clean, and comfortable rooms, as well as the convenient transportation.The hotel's excellent location has indeed enabled you to effortlessly visit attractions such as the Asian Cultural Street and the Haihe River, and also allowed you to indulge in shopping at the Yanlord Yitian. We are truly delighted that the places we recommended met with your approval!It's great to hear that Betty, Leo, Emily, and that handsome staff member provided you with excellent service and received your praise. Your affirmation is the greatest driving force for us to move forward. We eagerly look forward to your next visit to Tianjin. When you come again, we will surely welcome you with even more attentive service and create an even more memorable stay experience for you! Thank you once again for your strong recommendation.
NC91
Deluxe-værelse med kingsize-seng og byudsigt
Overnattede i feb. 2025
Par
13 anmeldelse
10.0/10
Enestående
Slået op den 30. mar. 2025
Always a great hotel. Clean room with excellent facilities. Only issue is the AC was not effective so was very warm during the night.
Oversæt
Svar fra overnatningssted: 【 Network red Hotel 】【 Moving night view 】【 River view room 】【 Robot service 】【 24-hour front desk 】【 Butler service 】【 Free parking 】【 Executive Lounge 】 Dear friends Hello! Our excellent location, walk to the Ancient Culture Street or Haihe and Tianjin Eye only eight minutes away, greatly saving your travel time and cost, guests can park the car in the hotel parking lot and walk to the scenic spots, convenient and quick, travel more fun oh! We look forward to your return to Tianjin and Pan Tai. Wish you a happy life and a happy family。
Gæstebruger
Premier-værelse med kingsize-seng og byudsigt
Overnattede i aug. 2024
Par
1 anmeldelse
10.0/10
Enestående
Slået op den 22. sep. 2024
It was hectic during check-in but we were warmly greeted by the Manager on duty (did not catch his name). He provided us a map with places of interest near the hotel and helped to check if our room was ready despite us arriving pretty early. Concierge staff happily helped us with our luggage as well. Additionally, we were unable to make a reservation for our dinner due to the lack of calling services and Manager Emily gladly assisted us with it. Superb service provided by the staff at Pan Pacific TianJin all in all, many thanks!
Oversæt
Svar fra overnatningssted: Dear guest, on behalf of Hotel Management Team and all staffs of Pan Pacific Tianjin, I would like to express my sincere appreciation to you for selecting Pan Pacific Tianjin. Pan Pacific hotel is strategically located by Haihe River with beautiful night scenery, and within walking distance to Tianjin Ancient Cultural Street and Tianjin Eye. We valued all comments from our guests and we would definitely take measures to not only correct the poor performed areas, but also to strengthen areas that we do well. Please do not hesitate to contact us if you should have any comment or requirement in order for us to bring more comfort to our guests. All of us at Pan Pacific Tianjin are looking forward to serving you again and again.
Lim
Premier-værelse med kingsize-seng og byudsigt
Overnattede i feb. 2025
Rejs med venner
2 anmeldelse
9.5/10
Vidunderligt
Slået op den 5. maj 2025
Great services provided, the room environment and layout is the same as advertise. Just that the condition of the wall need to be refresh. Walkable distance to the eye of tianjin and shops nearby.
Oversæt
Svar fra overnatningssted: Thank you for taking the time to share your stay experience! We are extremely delighted that the high-quality service of our hotel, as well as the room environment and layout that match our promotional description, have met with your approval. We are also pleased that the hotel's excellent location has enabled you to easily visit the Tianjin Eye and conveniently shop nearby.Regarding the issue you mentioned about the need for wall renovation, we have carefully noted it and will arrange for handling as soon as possible, striving to create a more perfect accommodation environment for our guests. Your valuable feedback serves as the driving force for our improvement. We look forward to providing you with an even more flawless experience on your next visit!
Chenguoxian
Deluxe-værelse med kingsize-seng og byudsigt
Overnattede i jan. 2025
Solorejsende
2 anmeldelse
5.5/10
Slået op den 15. feb. 2025
I stayed here a couple of times several years ago and was generally happy. I have not been back for 5 years. I found the room not in good condition. A thorough renovation is long overdue. The western restaurant was closed temporarily may be due to low business. The Chinese restaurant served quite mediocre food. I could not get many of the wines although they were in the menu. The staff tried their best which was a bright spot.
Oversæt
Svar fra overnatningssted: Thank you for choosing to stay with us again and for taking the time to share your detailed feedback. We sincerely appreciate your loyalty over the years and regret to hear that your recent experience fell short of expectations.Your comments about the room condition have been duly noted, and we apologize for any inconvenience caused. We are actively reviewing our renovation plans to ensure our facilities meet the high standards our guests deserve. That said, we’re heartened to hear your kind words about our staff—their dedication to service is something we take great pride in.Your insights are invaluable as we strive to improve. Should your travels bring you back, we’d be honored to welcome you again and showcase the positive changes ahead. Please feel free to reach out directly for future reservations, so we may ensure a seamless stay.
Shiwei
Deluxe-værelse med kingsize-seng og byudsigt
Overnattede i aug. 2024
Familie
4 anmeldelse
9.5/10
Vidunderligt
Slået op den 25. sep. 2024
Spacious room. Very new facilities.
Oversæt
Svar fra overnatningssted: Dear guest, on behalf of Hotel Management Team and all staffs of Pan Pacific Tianjin, I would like to express my sincere appreciation to you for selecting Pan Pacific Tianjin. Pan Pacific hotel is strategically located by Haihe River with beautiful night scenery, and within walking distance to Tianjin Ancient Cultural Street and Tianjin Eye. We valued all comments from our guests and we would definitely take measures to not only correct the poor performed areas, but also to strengthen areas that we do well. Please do not hesitate to contact us if you should have any comment or requirement in order for us to bring more comfort to our guests. All of us at Pan Pacific Tianjin are looking forward to serving you again and again.
Bolsyn Urmuzov
Premier-værelse med kingsize-seng og byudsigt
Overnattede i dec. 2024
Familie
13 anmeldelse
10.0/10
Enestående
Slået op den 10. feb. 2025
Every is good but the breakfast mostly Chinese style. Not much from western type.
Oversæt
Svar fra overnatningssted: 【江景客房】【24小時前台】【管家服務】【網紅酒店】【早餐】尊敬的貴賓,您好,感謝您選擇天津泛太平洋大酒店!非常感謝您抽出寶貴的時間給予我們如此客觀且精準的評價。看到您的好評我們滿心歡喜!非常感謝您對酒店整體服務的認可!能讓您在入住期間各方面都感到滿意,我們特別欣慰。關於早餐中西式風格佔比的反饋,我們已經收到。我們一直致力於為客人提供豐富多樣的餐飲選擇,接下來,我們會對早餐菜單進行優化,適當增加西式餐點的種類和分量,比如豐富西式麪包、培根、煎蛋等的供應,讓早餐的選擇更加多元,滿足不同客人的需求。期待您再次選擇我們酒店,為您打造更優質的入住體驗。
Gæstebruger
Premier kingsize-seng flodudsigt værelse
Overnattede i okt. 2024
Familie
1 anmeldelse
10.0/10
Enestående
Slået op den 1. dec. 2024
They were welcoming stuff and we find the rooms clean and they were large and had a great river view. Also, everything in was available like shampoo, hand wash slippers robes, and everything also rooms’ insulation is good.
Oversæt
Svar fra overnatningssted: 【 Network red Hotel 】【 Moving night view 】【 River view room 】【 Robot service 】【 24-hour front desk 】【 Butler service 】【 Free parking 】【 Executive Lounge 】 Dear friends Hello! Our excellent location, walk to the Ancient Culture Street or Haihe and Tianjin Eye only eight minutes away, greatly saving your travel time and cost, guests can park the car in the hotel parking lot and walk to the scenic spots, convenient and quick, travel more fun oh! We look forward to your return to Tianjin Wish you a happy life and a happy family。