Clarion Hotel the Colony - Plano West

前台服務欠缺！表情有點不耐煩！早餐可以！服務到位

初次入住這裏還不錯

I usually stay at this exact location 3-4x year and, unfortunately, I've noticed a steady decline. Staff is wonderful but facilities are usually "grimey". Meaning: the past few times I've stayed, the bathrooms haven't been that clean, the rooms smelled musty, carpet felt sticky, and you could tell the surfaces had not been wiped very well. Phones have been unplugged and, on this last stay, wasn't even connected. TV wasn't updated so, even though it was an offered selection, YouTube wasn't able to be accessed. Front desk staff is/was amazing like usual but the facilities need to REALLY be looked at.

The property is a little run down. The shower barely worked and a few lights were out. Beds were comfortable and the room was clean

Pet friendly hotel too pet friendly This hotel was extremely pet friendly and as soon as I checked into the hotel, which was later on that evening, my allergies got real bad. I could smell hints of animal, and there was hair in the tub. One of the lights did not work by the bed. It is OK to be pet friendly for I have pets, but for those who are traveling and stay I think it should be rooms that did not have pets in them or the rooms need to be cleaned better I sneezed the entire time until I went to go get Benadryl. I had mucus drainage and it was pretty bad.

Almost PERFECT. First, someo e should check rhe appliances to male sure present and functions with no issues. Example check Bulbs in lamps and fixtures. Refrigerator works. T V is working instead of finding out that previous guest changed TV input settings.