Esquisse Design Hotel

You read all the negative comments and I have to say they are not true or the Hotel significantly improved their service - very friendly welcome, welcome drink and amazing staff al around. The rooms and the facilities are amazing and considering what is around this place certainly appealed to me 10/10. Don’t get out off by the negativity of some of the earlier comments and go see for yourself!

I came to the hotel for a Spa rest and made it very clear to the managers. But when I arrived it turned out that the spa people are absolutely incompetent in what they are selling, the lady couldn't answer any single question regarding the procedure, she had to bring her notebook to look for answers, even then she couldn't utter a word. At the same time, a cleaning lady stood with us and stared at me, biting her nails! She was standing 1 meter away from me, staring and biting her nails while the manager was thinking about what to tell me. So I left - no spa in this place! I went to my room only to discover that non of the 2 shower heads in the bathroom is working + hair on the floor + hair in the bed!!!!!! I asked for another room and told the hotel manager that I won't be staying for the second night and asked for a refund. I decided to stay at least 1 night because it was a long way to come there. they said - no problem! 4 days have passed, and 3 messages have been sent, NO money, NO reply! just had a nasty phone conversation with the manager, they "asked" the accountant to do the refund, and they "can't do it". Apparently, they are incompetent in that too. Waiting for another couple of days and filing a report to the police. Stay away from this circus called "boutique" hotel.

The rooms are very beautiful. The hotels looks very nice and clean; The hotel also has a pool outdoors. It is a bit remote from the centre of Telavi if you don't have a car. The staff was very friendly. The bar has wide variety of cocktails.

The most stylish hotel in the heart of Kakheti, mix of autenticity and modern style, colorful breakfast. Every detail in the hotel is wisely chosen. We had amazing Georgian “Supra” for dinner as well. Unbelievably perfect vication for me and my team. thank you so much!