Gæstebruger
1. august 2023
There is no lobby and no staff at the location. It's really frustrating that this place is advertised as a hotel. It is not even marked as such on the outside of the building. Check the website email address, it's a gmail account. I am a single female traveler and purposely do not book Airbnb's because I prefer the safety of a hotel. My driver was not able to locate and had to call to get information and was given a code to the front door. There was no mention of this when booking. I did not feel safe, so I had my driver take me to an actual hotel. I emailed the "hotel" gmail email immediately and explained that I would not be staying and why. They charged my credit card anyway. When I disputed the charge, they lied about the situation and said that I had tried to check in after hours. I was able to provide proof that this was not the case and was able get a refund from my cc company.
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