Resort07292521572
29. august 2024
We had a terrific 6-day stay. We found the room and facilities clean, comfortable, and refreshingly as expected (in other words, the company’s own online photos are not deceptive - for a change). The staff was delightful, particularly: - Henri (reception, so present and helpful) - Tiana (guest relations, just delightful) - Ami(el) (alert and available) - Mazal (who manages a tight ship while making sure you feel taken care of and really seen) - Adan (there aren’t enough words) - Mary Ann (so sweet) - Evgeny (chef who is sweetly willing to go into culinary details and make sure you get just what you want) - Alexander (chef and all around hard working, smiling, wonderful guy) Others too, the hotel is clearly well managed. We had a few quite minor complaints, but not worth listing here, as they were particular to us: when we shared with the staff, they were immediately remedied. So speak up, they are there for you. Hotels need not be perfect - this one is an pleasure, and where they are lacking, their response/attention to detail is terrific.
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