Espinas Palace Hotel anmeldelser

Den taxa, som hotellet samarbejder med, er for rip-off. Den er dobbelt så dyr som den almindelige taxa. Jeg opgav adressen i starten, men chaufføren hævede prisen tre gange undervejs, hvilket påvirkede mit humør. Hotellet ligger på bjerget, ikke egnet til folk på forretningsrejser. Der er langt at gå alle vegne. Jeg giver en dårlig anmeldelse på grund af den taxa, som hotellet samarbejder med.

Jeg er iraner, jeg bor i Spanien, jeg kom til Iran som en overraskelse for min familie og besluttede at bo på et hotel. Hotellet er meget luksuriøst konstruktionsmæssigt, servicemæssigt er det desværre ikke luksuriøst og kvalitet i service for rejsende, der bor på hotellet. Fordi hotellet udlejer sine haller til virksomheder, reducerer det kvaliteten af ​​servicen til hotellets hovedgæster til seminaret. Alle mødelokaler er fyldt med udlændinge. Cafeteriet, restauranten og endda poolen er fyldt med ikke-residenter. Hotellet mangler kapacitet til at udføre sine opgaver. Bemanding og servicekvalitet er dårlig. Personalet mangler kendskab til fremmedsprog, personalets smerter og træthed, dårlig hygiejne, dårlige uniformer, dårligt udseende, dårlig tonefald, dårlig personaletavshed, kundevejledning, kollegavejledning, dårlig menubeherskelse og urimelige ekstra gebyrer. Hotel-relaterede taxatjenester i byerne er stærkt overbelastede. Jeg mener, at vi er nødt til at ændre processen i vid udstrækning til gavn for hotellets gæster.

Fantastisk oplevelse, stærkt anbefalet.

Clean room, good service, nice ambiance at lobby and room. The buffet breakfast of mixed or fusion of Western and Persian provide a more balance mixed of dishes Sky lounge is fabulous and highly recommended for dining

As a frequent traveller to Tehran Iran ( every 3 month) I did stay at various 5 star Hotels in Tehran. However, the expectation to stay at Espinas Palace was very high, specially for the amount everyone is paying. Our Room had no windows, when I questioned them, they just told me only smoking rooms have windows. Rooms are very small and very not hygenic, old carpets, old toilet seats, very old bathroom. Regarding the staff, the Person at the elevator just questioned my mom and me ( anybody else could easily go into the elevator without being asked)if we had a room to stay at he wanted to know our room number, let’s do not forget that everyone needs a key to tap in order to get up to their rooms, when the lobby manager was advised he just encountered us , it’s for safety reasons!? Still didn’t get the point to have key taps to go up into the elevator if it’s not safe enough and why we were only questioned. Breakfast staff was very friendly, and the variety of specialties they offer is amazing. Overall, I had a horrible experience and couldn’t wait to check out the next day. Definitely don’t recommend espinas palace . Not worth it all.

The location it was perfect The place looking so beautiful But in the room, I receive it one King bed they give me some room They have two bed And TV not working And one Electric switch plac close to the bed, it’s not working.

Great hotel in Tehran, but high prices, Encourage the room service and the housekeeping staff to learn English for better communication with guests, or please hired qualified staff, the night shift staff in the room service less qualified in comparing with the day shift staff, I mean the staff who answer the phone and get the order. Thank you

Hotel have not enough room facilites.

Great Experience. Friendly and welcoming staff. Safe. Amazing buffet.

Not good service. Are women doesn’t wear hijab a lot

The hotel was very good i realy enjoed spend time here it was amazing

Very good staff

We have had a wonderful time and opportunity to stay at Espinas Palace Hotel, one of the most luxurious and elegant hotels in Tehran. The hotel is located in the north of the city, with a stunning view of the mountains and the skyline. The lobby is magnificent, with a grand staircase and a beautiful chandelier. The staff are very friendly and helpful, and they made me feel welcome and pampered. The room was spacious and comfortable, with a king-sized bed, a sofa, a desk, and a flat-screen TV. The bathroom was modern and clean, with a bathtub, a shower, and toiletries. The room also had a balcony, where I could enjoy the fresh air and the scenery. The hotel offers free Wi-Fi, which was fast and reliable. The hotel has several restaurants and cafes, where we could taste different cuisines and beverages. we especially liked the Laton Restaurant, which serves international and modern Iranian dishes. The food was delicious and well-presented, and the service was attentive and professional. The Sunset Cafe was also a great place to relax and have a snack or a drink. The cafe has an outdoor seating area, where we could watch the sunset over the city. The hotel also has a fitness centre , a spa, a swimming pool, and a business centre. we used the fitness center every morning, which had modern equipment and trainers. The spa was very relaxing and soothing, with a variety of treatments and massages. The swimming pool was large and clean, with sun loungers and towels. The business center was well-equipped and convenient, with computers, printers, and scanners. We have really enjoyed our stay, special mention and thanks goes to Reception team for their amazing hospitality : Asal Khosravi, Mehrab Shahbaz and Atefeh Kahdooli. 💫⭐️⭐️⭐️⭐️⭐️ 10 Star Service ⭐️⭐️⭐️⭐️⭐️ 💫

Perfect