Howeyzeh Hotel anmeldelser

Undgå pit! Undgå pit! ! Jeg reserverede dette hotel på Ctrip før jeg tog til udlandet. Prisen svarer til Parsian Azadi, men den faktiske opholdsoplevelse er meget anderledes! ! De specifikke spørgsmål er som følger 1. Hotellets servicepersonale åbnede i al hemmelighed de gaveæsker, vi købte til kunderne. Fire af de seks gaveæsker blev åbnet og spist. Fordi gaveæsken var stillet på bordet, så vi først ikke efter, da vi senere skulle besøge kunden for at hente gaveæsken, opdagede vi, at plastfolien var blevet åbnet og desserterne i. den inderste kasse var blevet stjålet! ! 2. Vi kunne ikke holde det ud og forlod hotellet tidligt. Da vi tjekkede ud, fortalte hotellet, at vi drak noget fra minibaren og skulle betale yderligere 65 millioner tomans minibaren Med andre ord, hotellets personale ikke kun De åbnede i hemmelighed vores gaveæsker og stjal varer fra minibaren i et forsøg på at give os skylden! ! ! 3. Restauranten i hotellets lobby bad om tilfældige priser. Vandmelonsaften på prislisten var 650.000 rial, men tjeneren opkrævede os 900.000 rial for første gang og sagde, at prislisten ikke var blevet opdateret, og at prisen var forkert. Men efter at vi gav ham pengene, opkrævede han os aldrig igen. Anden gang jeg bestilte vandmelonjuice, blev jeg opkrævet 1 million riyal. Tredje gang jeg bestilte vandmelonjuice for 1 million riyal, var det dårligt. ! ! Tredje gang, fordi lokale kunder var til stede, bad vi dem om at ændre det for os, men hvis der ikke var nogen lokale og kun os to udlændinge, ville de aldrig ændre det. Det var tydeligt, at de snød udlændinge! 3. På et firestjernet hotel er morgenmaden hver dag sur. Skinkeskiverne er sure, de stegte kartofler er sure, halvdelen af ​​citronen er knækket, og jeg ved ikke, hvilken dag den resterende tørre jujubekage blandes. med mælk og vand. Der var ingen mælkeagtig lugt. Da jeg gik for at spise kl. 4. Værelset er ikke gjort rent, siden jeg tjekkede ind. En dag ved næsten femtiden om eftermiddagen bankede tjeneren på døren og spurgte, om det forstyrrede rengøringen. Det er første gang, at rengøringen skal udskydes til næsten aften! 5. Hotellet er særligt uvenligt over for udlændinge. Det er ikke opmærksomt på den servicekvalitet, det skal være opmærksom på. Det stirrer på os hver dag for at se, om vi har et tørklæde på. Dette er det eneste fokus på dette hotel 6. Tjeneren har ikke noget at sige til betjeningen, men han er meget begejstret for at give drikkepenge. 7. Da vi tjekkede ind, fik vi at vide, at vandet på værelset var gratis, men da vi tjekkede ind, fandt vi ud af, at der absolut ikke var noget vand! Der er kun betalte drikkevarer! Det var først, da vi ringede til Ctrip for at klage tre dage efter, at vi havde boet, at der blev sat to flasker vand på værelset hver dag. Ovenstående handler om hotelopholdsoplevelsen, den er meget dårlig Det følgende handler om Ctrip Efter at have tjekket ind, ringede jeg til Ctrip to gange for at klage over hotelproblemerne, men de blev ikke løst en gang. Ovenstående problemer eksisterede stadig efter at have klaget. løsning fra hotellet for vores tabte ting. Undskyld, fordi indtjekningsoplevelsen var ekstremt dårlig, vi planlagde oprindeligt at reservere et værelse i ni dage, men tjekkede faktisk ud tidligt efter kun at have boet i seks nætter mellemmand og hotellet ikke var enige om at annullere ordren, ville der ikke være nogen refusion for at kompensere for prisforskellen, kan du kun indrømme, at du er uheldig revision af partnerhotellerne, undlod at beskytte forbrugernes rettigheder og interesser og fik forbrugerne til at bære alle risici og tab med uigenkaldelige overlord-klausuler, og efter at vi klagede over hotellets grove adfærd med at stjæle ting, nægtede de stadig at annullere vores ordre, fordi Hotellet var ikke enig. Vi reserverede hoteller på Ctrip, så platformen kan beskytte forbrugernes rettigheder og interesser, for ikke at se, at platformen og de handlende samarbejder. Kort sagt er ovenstående alle egentlige indtjekningsoplevelser. De deles for at forhindre, at flere mennesker træder i fælden. Det vedhæftede billede viser gaveæsken og morgenmaden efter at være blevet åbnet og spist. Faciliteter: Svarende til indenlandske hoteller, der koster 100 yuan

ALDRIG IGEN! Vi ankom til hotellet klokken 05 om morgenen, fordi vores flyvetid var tidligt. Ingen bød os ordentligt velkommen på hotellet, ingen sagde endda velkommen. Ingen hjalp os med vores bagage. Han ønskede ikke at give et værelse tidligt. Vi ventede i lobbyen indtil 8 om morgenen. De opkrævede os $45 for at give os vores værelse tidligt kl. 8 om morgenen. De nægtede at servere morgenmad. Vi fik at vide, at vi ikke kunne spise morgenmad. Fra 5 om morgenen til 9 om morgenen var der ingen, der tilbød et glas vand eller hjalp. Jeg ønskede at annullere reservationen, men de sagde, at de ikke ville give en refusion, så jeg var nødt til at blive. Morgenmad er en fuldstændig fiasko i forhold til et firestjernet hotel. Der er ikke engang brygget te, så du skal gå til lobbyen og købe det for penge. Kaffemaskinen tjente ikke i 2 dage, fordi den var i stykker. Som en person, der har besøgt mange byer rundt om i verden og boet på hoteller og også er Front Office Manager for en international hotelkæde, kan jeg ikke sige, at hotellet er en fuldstændig skændsel... især er der ikke en eneste smilende person ved hotellet. reception. Det er et sted fyldt med uhøflige mennesker Forestil dig, at da jeg bad Bellboy om at hjælpe mig med min bagage, kaldte han mig "bring den her" i en uhøflig tone. Da jeg ville ind i bagagerummet, blokerede han mig og opførte sig igen groft. Det eneste positive punkt om hotellet er, at det er rent, det er alt. Det har ikke standarden for et firestjernet hotel. ALDRIG IGEN! Vi ankom til hotellet klokken 05 om morgenen, fordi vores flyvetid var tidligt. Ingen bød os endda velkommen på hotellet, men velkommen. Ingen hjalp vores kufferter. Han ønskede ikke at give et tidligt værelse. Vi ventede i lobbyen indtil kl. 8.00. Klokken 8 bad de os 45 $ om at give vores værelse tidligt. De nægtede at servere morgenmad. Det blev sagt, at vi ikke kunne spise morgenmad. Ingen bød endda på et glas vand fra klokken 5 om morgenen til klokken 09, det hjalp ikke. Jeg ønskede at annullere reservationen, men de sagde, at de ikke ville refundere, og så jeg var nødt til at blive. Morgenmad er en komplet fiasko ifølge et firestjernet hotel, der er ikke engang en fiasko, der brygger te, så du skal ned i lobbyen og købe det for penge. Kaffemaskinen derimod serverede ikke i 2 dage med den begrundelse, at den var i stykker. Som en person, der har boet på hoteller, der har besøgt mange byer i verden og også er Front Office Manager i en international hotelkæde, kan jeg ikke sige, at hotellet er en fuldstændig skændsel... der er ingen smilende person, især i receptionen. Det er et sted fuld af uhøflige mennesker. Forestil dig, da jeg bad Bellboy om at hjælpe mig med mine kufferter, han kaldte mig "bring det her" på en uhøflig måde. Da han ville ind i bagagerummet, skar han mig af og opførte sig igen uhøfligt. Det eneste positive punkt på hotellet er, at det er rent. Det har aldrig en firestjernet hotelstandard.

Enkeltværelset blev til to små senge. Det overordnede hotel er dog mere forretningsorienteret og er godt.

Very nice and clean and staff was very cooperative

We reached early in the morning it was our first time in iran ever we decided to ask your staff early checkin he denied right away on my face which i completely understand hotel booking was for 2 days however we were so terribly tired my mom slept on sofa she couldn’t hold it at the reception i asked them i can pay extra i can even pay for one more day please just let us, We had alot of bad experiences from tehran airport till your hotel But after reaching hotel we had a hope to get better once we sleep but we were asked to wait for long which i understand again, But your staff at the hotel i swear literally i could feel no humanity least bothered people my felt so so so helpless they were not even looking at us I myself work in customer service been 7 years until i travelled around world but never have i ever had this bad experience and scamming, Somehow i begged your staff please let us rest we are really not feeling well my mom is sleeping there everyone is coming and looking at her being her son it was so devastating, Somehow we got our room we were trying to sleep ac wasn’t working properly in room my have heart problem, Due to alot of things happening to us she said she is not able to breathe because we didn’t rest that much decided to go and eat something we came back my mom wasn’t feel well again until we decided to leave the country same day , We packed our stuff and went downstairs asked your staff we would like to check out she said wait she made us wait for so long for no reason i kept asking almost felt like crying that what did we do please give us our passport we want to leave this country and never return, by the i was waiting there earlier that in your hotel there is taxi service one guy sits there i asked him i have this much of money i need to airport how much money do you think i need he took my money and said this is how much money you need 8 notes of 50000. But when we were leaving one of your staff at the hotel approached me i will help you with texi and took my bag i felt ok there is sign of humanity atleast, I had 16 notes of 50000 left in my pocket before sitting i asked this hotel guy how much i have to pay him this is how much money i have he took my whole money and said you have to pay all if it i was surprised and shocked said guy inside earlier told me you will have to pay 8 notes only why i have to pay 16 notes He was like driving is saying so we cannot helo i was like ok take i gave all money to driver my mom started crying and said see how they scammed us he took few notes from that gave it to your hotel staff and both were smiling, My mom literally cried till we reached airport saying we never been this bad to anyone imagine coming to country to and leaving same day just because no sign of humanity was seen I pray for your this country and people from this country gets better Thankyou for your best service And thank your entire hotel staff from our side for being this nice to their customers I pray that I never get chance to see them again even my mistake Especially the guy who was there very early morning i hope we don’t see him ever again, I have alot to write but i myself working in customer service i know me letting my heart out here would not make any difference to your staff And one last thing this was 78th country to travel so far i have never left any country same day spending so much of money and leaving same day was literally so bad They could see me my mom falling apart but none of your staff approached us or while checking out none of them bothered to ask us didn’t you check in this morning you already leaving is everything ok in your room or any kind of communication I feel like writing so much but i better stop my self here and pray no one son in this world go through the same pain that i have been by looking at my mom seeing her suffering Thankyou once again

The location is perfect, the rooms are a little bit old. In general is OK

Its good hotel but I will rather chose grand 1 hotel, the service is good. But more of the workers should speak english or just a little bit english. The good thing with the grand 2 hotel is no outside sound( cars bike etc)

I've written enough about the hotel in my last review. In this review, I would like to thank the receptionists. Special thanks to Ali who was so helpful, sociable, approachable and sincere. Keep it up.

Amazing

The hotel breakfast just so so, others is ok

Worst experience in my Hole life. My wife had an operation in Tehran, and we stayed here for 1 week. Last day my wife passed out Ine the hotel room, and we called 3 times the lobby for help and a doctor/ambulance and the 4th time I went down to the lobby to ask why the ambulance dosen’t show up, they told me that they will come. It seems like they didn’t care at all. I talked with the manager aswell, he didn’t even care aswell. The ambulance never came, not even on of the staff came to to the room to check. Worst experience in my life! Never never try this Hotel. All they want is money. As long you give them your money, their happy! They told me that I have to call ambulance my selg. We dont no the

We didn't have a lot of choices in Tehran through Trip.com, and only choose this hotel as a resting spot after our long journey. Check in was a drag. Got asked personal questions that were none of the receptionist's business. Room we booked wasn't ready, although it was way past check in time. We were escorted to check in while housekeeping was still cleaning up after the previous guest. She stuck around for 30 minutes. Linen and towels were fresh. Everything else was run down. I'd say a 2 star hotel. Breakfast buffet was acceptable, although coffee was instant powder that you'd spoon out from a soup bowl. If at all possible, don't use the services of the hotel taxi booth, next to the elevators. Two-timing swine charged us 3 times the go to rate for a ride in a very rundown cab. Just walk out the hotel, and their are city cabs waiting. Or even better, work your way around the local 'uber' app, called 'Snapp'.

This hotel is a good place to stay for a couple of nights. Staff very friendly.

good hotel