Quest Hotel Darmo - Surabaya by Aston

Quest Hotel Darmo - Surabaya by Aston anmeldelser

Quest Hotel Darmo - Surabaya by Aston

Jl. Ronggolawe No.27 - 29, Wonorejo, Kec. Tegalsari, DR. Soetomo, Tegalsari, Surabaya, East Java, 60264, IndonesiaVis hoteloplysninger
Quest Hotel Darmo - Surabaya by Aston
Quest Hotel Darmo - Surabaya by AstonQuest Hotel Darmo - Surabaya by AstonQuest Hotel Darmo - Surabaya by Aston
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Gæsteanmeldelser

4.5/5
Fantastisk
325 anmeldelse
Bekræftede anmeldelser
Placering4.5
Faciliteter4.4
Service4.6
Renlighed4.5
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Alle anmeldelser(325)
Positive anmeldelser(318)
Anmeldelser med billeder/video(107)
Praktisk beliggenhed(12)
God værdi for pengene(10)
Lækker morgenmad(10)
Vanskelig parkering(9)
Beliggende i centrum(9)
Fantastisk swimmingpool(7)
Mange faciliteter(6)
Store værelser(5)
Negative anmeldelser(7)
nareswari
Superior-værelse
Overnattede i jan. 2025
Forretningsrejsende
12 anmeldelse
5.0/5
Enestående
Slået op den 20. feb. 2025
Hotel stategis dkt kemana²,enak jg, playanan kurang ramah, but its ok semua aman
Oversæt
Polka13
Executive-suite
Overnattede i jul. 2024
Familie
9 anmeldelse
3.7/5
Slået op den 2. sep. 2024
It was a good price for an executive suite room! There was a bathtub, large room & bed, sofa, desk, fridge, all for around IDR 600K for a night. The lighting was so bright (which I like) because it had 2 windows and you could see the pretty sunset in the west side! Bed was comfy and pillow didn't smell at all. AC and fridge was cold enough. But the amenities were too standard, we didn't even get a shower cap or hand soap at the sink. They only provided one for all "soap-shampoo-conditioner" at the shower which was nice for the environment, and cotton buds. The breakfast was so standard and they charged my son (this is the first time in any other hotel). Luckily it was for a small amount of money. Overall it was a pleasant stay because my son and husband love having a bath at the bathtub (we don't have any in our house). Oh and the smart TV provides youtube and prime videos. Perfect for a weekend-getaway!
Oversæt
Svar fra overnatningssted: Dear Polka13Thank you for sharing your detailed feedback with us! We are very happy to hear that you enjoyed your stay in our executive suite, especially the spacious room, comfortable bed, and beautiful sunset view. We are happy to know that your family had a great time, especially with the bathtub and smart TV for entertainment.We also appreciate your constructive comments on the facilities and breakfast. Your feedback on the shower cap and soap will be reviewed, and we will endeavor to rectify this for the next visit.We are happy to hear that your stay was enjoyable overall, and we look forward to welcoming you and your family back for a fun weekend getaway in the future!Sincerely,Quest Hotel Darmo Surabaya
Nurah
Deluxe-værelse
Overnattede i nov. 2024
Forretningsrejsende
12 anmeldelse
4.2/5
Meget god
Slået op den 16. jan. 2025
The hotel room is clean but there is no sound proofing. U can clearly hear noises from your room. Also, the hotel lobby is small and if you need a good rest and sleep, this hotel is not for you. There are too much sounds coming from above you and next to you.
Oversæt
Gæstebruger
Superior-værelse
Overnattede i nov. 2024
Par
1 anmeldelse
3.5/5
Slået op den 1. jan. 2025
The hotel was very isolated, few amenities around, looking through the window of first room we had you could see through the window of the adjacent room weirded so obviously we changed.
Oversæt
Svar fra overnatningssted: Dear customer,Thank you for sharing your feedback with us. We deeply regret to hear about your recent experience and any inconvenience caused by the hotel's location or the initial room assigned to you. We understand how important privacy and convenience are during your stay, and it is unfortunate that these aspects did not meet your expectations.Please rest assured that we take your comments seriously and will address these concerns with our team to ensure improvements are made. Your comfort and satisfaction are our top priorities, and we truly appreciate your understanding.If there is anything further we can do to make amends, please don’t hesitate to reach out directly. We would be delighted to welcome you back and provide a much more enjoyable experience in the future.Warm regards,Quest Hotel Darmo Surabaya
Andios
Superior-værelse
Overnattede i jun. 2024
Forretningsrejsende
2 anmeldelse
4.0/5
Meget god
Slået op den 16. jul. 2024
The location is great, in the heart of Surabaya. The staff is friendly and helpful. The room is fine. Overall it's okay.
Oversæt
previouslyonz
Suite
Overnattede i sep. 2024
Rejs med venner
24 anmeldelse
5.0/5
Enestående
Slået op den 20. okt. 2024
Nice hotel, good service. Love everything!! Had a nice time here
Oversæt
yrahmawati
Suite
Overnattede i apr. 2024
Par
4 anmeldelse
4.5/5
Fantastisk
Slået op den 2. jun. 2024
Got upgraded to junior suites, thanks to hotel front officer. Unfortunately, our room was very hot because it is on the highest floor. Bathroom was great with shower and bathub.
Oversæt
Gæstebruger
Superior-værelse
Overnattede i nov. 2023
Solorejsende
1 anmeldelse
5.0/5
Enestående
Slået op den 12. dec. 2023
Nice place and room will come again next time. Thank you for the experience
Oversæt
RXT Digital
Superior-værelse
Overnattede i aug. 2024
Forretningsrejsende
130 anmeldelse
3.5/5
Slået op den 2. okt. 2024
Its good for transit at Surabaya, really nice budget Hotel
Oversæt
Svar fra overnatningssted: Dear RXT DigitalThank you for your kind words and for choosing our hotel for your transit in Surabaya! We’re delighted to hear that you found us to be a nice budget option and that you had a pleasant stay. Your feedback is greatly appreciated.We look forward to welcoming you back in the future, whether for another short stop or a longer stay.Warm regards,Quest Hotel Darmo Surabaya
Ashloves2travel
Superior-værelse
Overnattede i jul. 2024
Rejs med venner
3 anmeldelse
4.0/5
Meget god
Slået op den 28. sep. 2024
Clean & modern. Stayed a nite do can’t comment on hotel facilities.
Oversæt
Fico
Superior-værelse
Overnattede i feb. 2024
Familie
36 anmeldelse
5.0/5
Enestående
Slået op den 2. mar. 2024
Oookkkkkeeeeeeee bgt
Oversæt
nana
Deluxe-værelse
Overnattede i sep. 2023
Forretningsrejsende
11 anmeldelse
4.0/5
Meget god
Slået op den 13. okt. 2023
Highly recommend the Superior Room for an affordable staycation. The breakfast service is nice. But, you have to be patient with the lift and make sure you double check the availability of the non-smoking room before making reservation.
Oversæt
Wrang
Superior-værelse
Overnattede i mar. 2024
Forretningsrejsende
3 anmeldelse
2.2/5
Slået op den 7. apr. 2024
No various food for breakfast and services slow to fulfill empty food ....room number 1001 is strange room with ugly design in bath room also narrow praking
Oversæt
Svar fra overnatningssted: Dear Mr WrangI'm terribly sorry to hear about your experience. Please accept our sincerest apologies for the inconvenience you've encountered during your stay. Your feedback is invaluable to us, and rest assured, we are taking immediate steps to address the issues you've highlighted. We strive to provide a delightful experience for all our guests, and it's disheartening to learn that we fell short of your expectations. Your comfort and satisfaction are our top priorities, and we're committed to making things right. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a much-improved experience. If there's anything else we can do to assist you further, please don't hesitate to let us know.Quest Hotel Darmo Surabaya
Tantri Rijanto
Superior-værelse
Overnattede i nov. 2024
Familie
1 anmeldelse
4.2/5
Meget god
Slået op den 17. jan. 2025
strategic location, nice service .
Oversæt
Ello Zahra
Deluxe-værelse
Overnattede i maj 2023
Forretningsrejsende
7 anmeldelse
5.0/5
Enestående
Slået op den 18. jun. 2023
nice hotel and nearby to attraction. I had work at West Surabaya but stay at the center was a great decision. Near to the cafes and restaurants. also you can meet the car free day on sunday morning! the bed at quest always excellent and minimum noise.
Oversæt
Svar fra overnatningssted: Dear Sir/Madam Ello Zahra,Thank you very much for choosing Quest Hotel Darmo Surabaya as your lodging and for taking your time to write a review about our hotel services. We are very happy to hear that you were satisfied with our service/product quality. We strive to continue to provide the best for our customers. Thank you for giving us your support. We are happy to wait for your return to Quest Hotel Darmo Surabaya. Warm regards, Management Quest Hotel Darmo Surabaya