KSL Hot Spring Resort

Very clean!!! And beds are comfortable, aircon is cold, the hot spring is nice. Only basic amenities available (shower gel, shampoo, toothbrush) would be nice to have a comb or cotton buds. Location is quite far off and nothing ard the hotel but no prob la anywhere also we grab. Plus there is minimart on the property. However, the hotel is quite dim in general! Some ppl would prefer this for the peace and quiet atmosphere.

This is our N times staying at KSL Hotel,unfortunately, the room this time was not satisfactory, especially the cleanliness of the bathroom. There were stains on the toilet seat, which made me afraid to use it. I had to place a piece of tissue on it every time. Also, the water pressure in the shower was very low, making it uncomfortable to bath. Furthermore, they did not provide a shower cap. We’ve stayed here many times but never went down for breakfast. This time, we finally got up early to check it out. The variety was limited, with outdoor seating and basic items like bread and curry. We haven’t tried the hot spring before,maybe we’ll check it out next time. As regular guests of KSL Resort, we sincerely hope that the management will take our feedback seriously and make improvements.

The hotel branded itself “Hot Springs Resort” but the hot springs only open at 4pm and closes at 8pm. Which is not the smartest idea. Room we stayed in was clean. Toilet was slippery due to the tiles and aircon for some reason got disrupted at 12am. Calling the room service hotline was bad. No one answers the 5-6 calls I made. I was about to head down to the front desk and I saw the technician outside the room. Multiple rooms aircon were affected. Overall the stay was okay. It’s a pity that we could not use the hotspring cause of the short opening hours.