Theory Hotel

Nice hotel nearby freedom square. Easa to go everywhere in city center

I stayed at The Theory Hotel in Tbilisi during my trip to Georgia, and I can’t recommend it highly enough. The service was absolutely top-notch — a special mention goes to T-A-M-A-R, who truly went above and beyond. She couldn’t do enough for me, and her help and kindness stood out as the best service I received during my entire week in Georgia. The hotel itself offers a great quality-to-price ratio — modern, clean, and very comfortable. It’s clear that the team puts effort into every detail. I would strongly recommend The Theory Hotel to anyone visiting Tbilisi and would really love to come back next time I’m in the city.

Stayed 16 nights, Oct. 2024. Super location; beautiful balcony view: polite, friendly front desk, restaurant and housekeeping staff; and the AC was needed and worked great. However, many important details were missing to be a "5 Star" hotel: tile floors neither swept nor cleaned daily; irregular restocking of amenities; the mattress was horrid, soggy with age; raggedy towels; no luggage rack (suitcase left on floor was inconvenient), the safe is down at floor level in a dark closet (hard to see, enter code); modest breakfast w/terrible coffee, even the "specialty" made to order coffee (at an extra charge) was bad; pretty restaurant chairs screech across the floor and seat cushions flattened from use (need fluffing). Hotel main entrance has stairs but it also has a "side" entrance to the front desk that has a smooth, sloping driveway for rolling luggage and easier accessibility. Two elevators service all floors including the restaurant (which is where breakfast is served). The elevator also services the rooftop terrace, but it is kept locked; if you wish to go out on the terrace, you need to go to the front desk and they will have security unlock it for you. As the hotel has one entrance (A. Diumi St) and its restaurant, a second entrance (A. Puskin), be careful about the address when using a taxi as drivers get confused; there is NO stopping at the A. Puskin (restaurant) entrance. You might consider Vertskhli St. & A. Diuma St as a good pick-up/drop-off spot because it's just a couple meters away from the main hotel entrance so it is much easier for drivers to find and get to.

The positives: Small hotel in old town side street. Conveniently located. Lovely, helpful, friendly staff. Room and bathroom comfortable and spotlessly clean with interesting art murals. Restaurant for dinner was good, nice mix of sushi, Georgian and Western food. The not so positives: Bass beat from music on the roof on some evenings. Luckily finished around 11pm. Aircon could have been colder. Breakfast limited options and had to pay for cappuccino as an extra. Otherwise pleasant stay thank you.

I am in this hotel right now and from tomorrow we are waiting they fix their air conditioning system It's really awful that their manager doesn't respond true and lie us easily by her staff Toooooo hot but no responsibility They gave us a fan instead of air conditioner like low motel

This hotel is very bad, the air conditioner does not work and unfortunately no one is responsible and I do not recommend staying in this hotel, I think I prefer sleeping on the street to staying in this hotel, the breakfast was awful and there was nothing and it was the worst hotel I have ever stayed in I was living now