Golden Palace Hotel & Pool

A bad and irresponsible hotel and an unprofessional restaurant manager were responsible for the party arrangement. We were at a wedding party but got no service. Two unskilled waiters were running around without keeping track of who had been given drinks. We had three different main courses and two different salads for dinner. I don't think the organizers spent very much money on the food!! A DJ played with an unbelievably high bass in the speakers, and on top of that we were told that they would close the party hall at 12. If you want to enjoy your holiday in Tbilisi, never set foot in the Golden Palace Hotel. Airbnb is much better and you save a lot. I have never experienced anything like it. When you take on a task, you have responsibility. It's not just about making money; it's about the customer always being right."

Probably the worst breakfast i have ever eaten in my years of travel. The restaurant is really bad . The poool doesnt work . It says 5star but its a 3 star hotel. I can say so many bad things. One day the restauyarea is so cold u have to wear to cloth some days its not that cold. The breakfast is cold the eggs are cold. Really bad managing they say it has pool area but when u get here they say its closed.

The rooms were big. The behavior of the staff was good. The distance from the city center was long. But the breakfast was not good at all, the showers were broken and did not have proper facilities. There was no hair conditioner, body lotion, shaving equipment, or iron.

The hotel location is not good and too far from city center,but the rooms are convenient enough and clean also big enough,the reception staff are kind and cooperative specifically maryam who is very friendly and guanta,breakfast is good and tasty with helpful and kind staff specifically mr sepehr who is very friendly at saffron restaurant.