Hotel Imperial House

Cheap option ,close to shops and square.

It's good and easy to use

第比利斯老城區的一家温馨小酒店，附近都是民居，地面牆都是大理石有些歷史了。離自由廣場很近，到市內各個景點都可以步行。衞生比較乾淨，跟做衞生的阿姨打招呼也很熱情。早餐豐富，還有格魯吉亞當地的特色，值得旅行者入住。

旧市街の中のホテルで、レストランやカフェ、スーパーマーケットが近くにあり便利です。 冷蔵庫・ドライヤー・ポット・スリッパ有り、歯ブラシは無かったです。 朝食は種類も多く満足でした。

Room was so dirty , no alleviator everyday we have to take a stairs to 4th floor , smell of bathroom is so disgusting, nothing working ( no phone, no AC , no fridge , safe box ) , bed full of bugs, lights full of spiders net. Breakfast was so disappointing full of pork and no Halal food. So tiny road to reach the hotel Oval all it was the worst experience ever had in my entire life.

As a representative of our Organization, I've had several encounters with the staff at Imperial House during our delegation visits to Georgia. Unfortunately, these experiences have been consistently marred by unprofessionalism and rudeness. On one occasion, despite clear communication about booking terms, we were met with a surprise requirement for pre-payment upon arrival even wen in booking confirmation it was mentioned no pre-payment, leading to unexpected costs and inconvenience. Additionally, communication with the staff has been lacking, with emails often going unanswered for days and last-minute confirmations causing unnecessary stress. Most concerning was the response we received when we had to cancel a booking due to the last-minute confirmation from hotel's side. Instead of understanding our situation and apologize for delaying confirmation for 3 days, a staff member responded rudely and unprofessionally, threatening future bookings. Overall, our experiences with the staff at Imperial House have been disappointing and have not met the standards of professionalism we expect. We hope that management addresses these issues promptly to improve the guest experience.