Tbilisi Saburtalo Hotel by Mercure

Tbilisi Saburtalo Hotel by Mercure anmeldelser

Tbilisi Saburtalo Hotel by Mercure

15 Kazbegi Ave, Vake-Saburtalo, Tbilisi, 0160, GeorgiaVis hoteloplysninger
Tbilisi Saburtalo Hotel by Mercure
Tbilisi Saburtalo Hotel by MercureTbilisi Saburtalo Hotel by MercureTbilisi Saburtalo Hotel by Mercure
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Gæsteanmeldelser

9.1/10
Fantastisk
59 anmeldelse
Bekræftede anmeldelser
Placering8.7
Faciliteter9.2
Service8.9
Renlighed9.6
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Alle anmeldelser(59)
Positive anmeldelser(35)
Anmeldelser med billeder/video(7)
Rent og ryddeligt(9)
Venligt personale(9)
Fantastisk ophold!(8)
Fantastiske værelser(7)
Satyapal Gupta
Superior-værelse med dobbeltseng
Overnattede i jan. 2025
Familie
3 anmeldelse
7.5/10
Slået op den 17. feb. 2025
Hotel is good. The superior room is good, but you will not get any kind of helper. Otherwise breakfast is good. Also serve dry food with breakfast and also on demand. Omlate all kind of coffee free. So in total if you want to stay in that area, you have to book this hotel. You will come to old Bali in general six lari taxi and visit time 10 lari
Oversæt
Svar fra overnatningssted: Dear PAL,Thank you for your feedback! We're delighted to hear that you enjoyed our superior rooms and breakfast selection. We strive to provide excellent service, so we would appreciate it if you could clarify what kind of assistance you felt was missing during your stay. We look forward to welcoming you again!Best regards,Mariam IchkitiFront Office Manager
Shahzadj
Standard-værelse med 2 enkeltsenge.
Overnattede i maj 2025
Familie
9 anmeldelse
10.0/10
Enestående
Slået op den 5. jun. 2025
Very good location and accessible to all shops , hotel doesnt provide parking hence public parking is required
Oversæt
Gæstebruger
Standard-værelse med 2 enkeltsenge.
Overnattede i apr. 2025
Rejs med venner
1 anmeldelse
9.0/10
Fantastisk
Slået op den 10. maj 2025
In general, it’s a very solid hotel. Rooms are decent size with good amenities. They provide tooth brushes upon request. Front desk is very friendly and kindly provided us with an early check in. However when asking things like metro directions - ChatGPT was more helpful.  WiFi is in the rooms is quite poor. Impossible to have a video call or watch a movie.  Location is controversial - depends on what u want. There is a metro station just within 2 min walk. There are small coffee shops and local grocery shops. However most of the attractions are located in the other part of the city. So you would have to revel a lot. High rated restaurants are also 3-5km away.
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for sharing such detailed feedback about your stay. We’re happy to hear you found our hotel solid, the amenities comfortable, and that our front desk team provided a warm welcome with early check-in. We appreciate your honest comments regarding the Wi-Fi and location. We’re currently working on improving our internet connectivity to better support activities like video calls and streaming. As for the location, while we’re pleased it was convenient for metro access and local shops, we understand it may require a bit more travel to reach certain attractions and top-rated restaurants.Warm regards,Mariam IchkitiFront Office Manager
salomet23
Standard-værelse med dobbeltseng
Overnattede i mar. 2025
Rejs med venner
52 anmeldelse
10.0/10
Enestående
Slået op den 18. maj 2025
Excellent Stay! I had a wonderful experience at this hotel. The staff were incredibly friendly and helpful, always making sure I had everything I needed. The room was clean, spacious, and very comfortable. I especially appreciated the attention to detail and the high level of service. The location was perfect – close to everything but still peaceful and quiet. I would definitely recommend this hotel to anyone visiting the area and would love to stay here again!
Oversæt
Svar fra overnatningssted: Dear salomet23,Thank you for your kind words and wonderful review! We're thrilled to hear you had an excellent stay and that our team's service, your room, and the peaceful yet central location all contributed to a great experience. Your recommendation means a lot to us, and we’d be delighted to welcome you back on your next visit to Tbilisi!Warm Regards,Mariam IchkitiFront Office Manager
Torasa
Standard-værelse med dobbeltseng
Overnattede i dec. 2024
Solorejsende
1 anmeldelse
10.0/10
Enestående
Slået op den 26. jan. 2025
The hotel was great , the staffs are nice hand helpfully , the lobby thwy spaking good English , the room is perfect and clean , nice wine at bar for chilling ,I had nice stay there
Oversæt
Svar fra overnatningssted: Dear Torasa,Thank you for your kind review! We’re delighted to hear that you had a great stay and appreciated our helpful staff, clean and comfortable rooms, and the relaxing atmosphere at our bar. It’s wonderful to know you enjoyed your time with us, and we truly appreciate your feedback.We look forward to welcoming you back for another enjoyable stay!Warm Regards,Mariam IchkitiFront Office Manager
Anonym bruger
Superior-værelse med dobbeltseng
Overnattede i mar. 2024
Solorejsende
2 anmeldelse
10.0/10
Enestående
Slået op den 3. maj 2024
This is one of the better hotels I have stayed in in Tbilisi, the rooms are clean, the facilities are well equipped, and the favorite is the coffee machine! The customer service came to clean it every day. The reception staff Archil and Tamer, worked very warmly, recommended many interesting places for me, and also upgraded me to a room with a better view for free
Oversæt
Svar fra overnatningssted: Dear FORESTriyang,Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay with us. It's great to know that you found our rooms clean and well-equipped and that our coffee machine was a favorite amenity for you. We're also delighted that our customer service met your expectations and that Archil and Tamer were able to make your stay memorable by providing warm and helpful recommendations. We hope to welcome you back for another fantastic stay in the future!Kind RegardsMariam IchkitiFront Office Manager
Ramses88
Standard-værelse med dobbeltseng
Overnattede i aug. 2024
Par
4 anmeldelse
9.0/10
Fantastisk
Slået op den 14. sep. 2024
Very good hotel overall but have some comments regarding the curtain size 5 cm short and don’t create enough dark room . I have a lost item in my room that couldn’t be found . But the staff is friendly and the hotel is clean
Oversæt
Svar fra overnatningssted: Dear Ramses88,Thank you for your feedback! We're glad to hear that you enjoyed your stay overall and appreciated our friendly staff and clean facilities. We apologize for the inconvenience caused by the curtain size and the lost item. We will certainly look into the curtain issue to ensure a more comfortable experience for our guests in the future. Regarding the lost item, we will continue to do our best to assist you in locating it. We hope to welcome you back for an even better experience.Warm regards,Mariam IchkitiFront Office Manager
Kubilay Dogan
Standard-værelse med dobbeltseng
Overnattede i dec. 2024
Familie
7 anmeldelse
10.0/10
Enestående
Slået op den 25. jan. 2025
Location was perfect. We has good experience in hotel.
Oversæt
Svar fra overnatningssted: Dear Kubilay Dogan,Thank you for your review! We’re glad to hear that you had a great experience and found our location to be perfect. It was a pleasure hosting you, and we hope to welcome you back again soon!Warm Regards,Mariam IchkitiFront Office Manager
Mehmet Yorulmaz
Standard-værelse med dobbeltseng
Overnattede i jan. 2025
Rejs med venner
5 anmeldelse
9.0/10
Fantastisk
Slået op den 10. feb. 2025
Good service , very clean hotel …
Oversæt
Svar fra overnatningssted: Dear Mehmet,Thank you for your kind words! We’re delighted to hear that you enjoyed our service and cleanliness. Your feedback means a lot to us, and we look forward to welcoming you again soon!Warm regards,Mariam IchkitiFront Office Manager
Pavel
Standard-værelse med dobbeltseng
Overnattede i jun. 2024
Forretningsrejsende
7 anmeldelse
9.0/10
Fantastisk
Slået op den 29. jul. 2024
Good hotel for short trip Breakfast normal but not great..
Oversæt
Svar fra overnatningssted: Dear Pavel,Thank you for taking the time to share your feedback. We're glad to hear that you found our hotel suitable for a short trip. We appreciate your comments on the breakfast and will use them to make improvements. We hope to have the opportunity to welcome you back and provide an even better experience in the future.Sincerely,Mariam IchkitiFront Office Manager
Zaheem Ahemed
Standard-værelse med dobbeltseng
Overnattede i nov. 2024
Familie
20 anmeldelse
6.5/10
Slået op den 23. jan. 2025
Hotel good but service poor
Oversæt
Svar fra overnatningssted: Dear Zaheem Ahemed,Thank you for your feedback. While we're glad you found the hotel to be good, we’re sorry to hear that our service did not meet your expectations. Providing excellent hospitality is our priority, and we would love to learn more about your experience so we can improve.If you’re willing to share more details, please feel free to reach out to us. We hope to have the opportunity to welcome you back and provide you with a better experience.Warm Regards,Mariam IchkitiFront Office Manager
Gæstebruger
Standard-værelse med dobbeltseng
Overnattede i dec. 2023
Familie
1 anmeldelse
10.0/10
Enestående
Slået op den 17. feb. 2024
Really nice recently refurbished hotel. Located in a good location for restaurants local and international,bars shops. Excellent friendly staff. Red park very close by. Also close by is turtle lake with boating, restaurants bars, ice cream, on the other side of valley is lisi beach which is another lake with similar attractions.
Oversæt
Svar fra overnatningssted: Dear valued guest, Thank you very much for taking the time to share your positive experience with us. It's wonderful to know that our location was convenient for you, with easy access to a variety of restaurants. We're delighted that you found our staff to be excellent and friendly, as providing exceptional service is always our top priority. Once again, thank you for choosing to stay with us and we look forward to welcoming you back for another memorable stay in the future.Warm regards,Mariam IchkitiFront Office Manager
Gæstebruger
Standard-værelse med 2 enkeltsenge.
Overnattede i feb. 2025
Par
2 anmeldelse
8.5/10
Meget god
Slået op den 23. mar. 2025
Отличный отель, цена/качество. Был какой то высокий этаж. Хороший вид. Отель новый, понравился. Снижаю оценку за шторы. Плохо закрываются
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for sharing your experience! We're delighted to hear that you enjoyed the hotel, its quality and the views from the high floor. We appreciate your feedback regarding the curtains and will certainly look into improving this for a better stay in the future. We hope to welcome you back soon!Warm Regards,Mariam IchkitiFront Office Manager
Yuliya Yu
Standard-værelse med 2 enkeltsenge.
Overnattede i apr. 2025
Par
4 anmeldelse
10.0/10
Enestående
Slået op den 11. maj 2025
В отличие от многих других отелей здесь персонал говорит по русски и видно, что тебе здесь рады как гостю. Нас встретил на ресепшене Никита, именно с него и началось наше хорошее впечатление от отеля. Он был приветлив и гостеприимен,принял нас как дорогих гостей в лучших традициях. Отель свежий, все довольно новое, чистое, номера уютные и приятные. Вид был на город, кровать мягкая и уютная. Все в номере работало, без нареканий. Убирали каждый день. В лобби есть уютный ресторанчик. Последнее время сложно найти отель со свежими номерами, дружелюбными и клиентоориентированным персоналом и еще по приятной цене. Рекомендую данный отель!
Oversæt
Svar fra overnatningssted: Dear Yuliya Yu,Thank you for your wonderful review and recommendation! We're delighted to hear that you had such a positive experience, from the warm welcome by Nikita to the comfort and cleanliness of your room. It's truly rewarding to know that our team's hospitality and attention to detail stood out during your stay. We’re especially happy that you felt welcomed and appreciated the fresh design, city view, and cozy atmosphere of both the room and our lobby restaurant. We hope to have the pleasure of welcoming you back very soon!Warm regards,Mariam IchkitiFront Office Manager
Sergei_S
Superior-værelse med dobbeltseng
Overnattede i mar. 2025
Familie
2 anmeldelse
9.5/10
Vidunderligt
Slået op den 2. maj 2025
Расположен далековато от достопримечательностей. Все остальное - отлично. PS Завтраки не пробовали.
Oversæt
Svar fra overnatningssted: Dear Sergei_S,Thank you for your kind words! We’re glad you enjoyed your stay and appreciate your feedback about the location. We hope to welcome you again—maybe next time you’ll get a chance to try our breakfast too!Warm regards,Mariam IchkitiFront Office Manager