Marco Polo Hotel - Tawau

room reeked of cigarettes, furniture was old & dirty, dead cockroaches seen along the walkway… room phone was not working, when we approached the concierge regarding the phone they laughed & said it has been a long standing problem… avoid at all costs!!!

It's an old hotel, however I love the classic design, the staffs are very friendly and helpful. However it's normal in an old hotel, the smell of old carpet and unsatisfactory shower may bring it down it's value. Overall it's a good experience

Nice view and parking available for customer. Ivery like the hotel and view of tawau.. So perfect..

Due to never upgraded old hotel, lot of details cleaning needed especially the shower room and toilet bowl.pest control needed too.i saw a running rat crossing in hotel lobby. pets control needed..

Not much to expect here, honestly — this is a very old hotel, and it shows. I stayed at Marco Polo Hotel mainly for its location, which is probably the best thing about it. It’s right in the middle of Tawau town, so you can easily walk to restaurants, shops, and the market. The rooms are quite spacious, but they seriously need an upgrade. Furniture is old, the carpets look tired, and some of the fixtures in the bathroom don’t work properly. You can tell not much has changed in the last couple of decades. Cleanliness is hit or miss — some areas feel okay, others not so much. I noticed some dust and mold in corners, and a few reviews I saw mentioned cockroaches (thankfully I didn’t see any during my stay, but still… not very comforting). Staff were friendly and helpful though — probably the only saving grace. They were polite and tried their best to accommodate requests. Wi-Fi was weak, TV didn’t have many channels, and overall amenities are outdated. If you’re just looking for a place to sleep and don’t mind the old-school vibe, it might be fine. But if you’re expecting comfort or modern standards, this isn’t it. Would I stay again? Only if I had no other option nearby.

Good location near food stall and night market but this time the room no so clean and disturb by noisy room but mosque just behind hotel..