The Dream Hotel

I was shocked there was no lift to carry my three luggages from 1st floor to register on the second floor. Staff came to help carry one luggage was a relief but do not expect any lift if you are bringing in heavy luggage. But no staff seem bothered to help you carry it down when you check out After registering, I stayed on the second floor, and to another shock was wifi not working! They claim they will take a technician to set it up but no news and I cannot call from the room because there is no phone room So I went down to reception and asked to change to another room with a reception and was led to the third floor. Again, take my luggage up, and thankfully, the housekeeping female crew helped me with one piece of luggage At 7 pm, wifi was not working and every hour, I needed to take a chair and go outside of the hotel room where the router was located next to my room. I need to press reset to get the signal back on from 7 pm to 12 pm Overall, do not stay in this hotel unless you travel light with no heavy luggage or take the first-floor room which is located on the second level from the ground floor roadside. The price is good and do not expect too much for a room phone, wifi works well and does not allow the upgrade to pay for the lower floor as they claimed it is all computerized. I believe for this price, I have to accept reality and the location is fairly good

Hotel clean, customer service good

All is good