Hotel LIVVO Lago Taurito & Aquapark

The worst experience ever not recommend at all is not clean at all 4 day the don’t clean the room I pay 5000 euros for 14 days and 4 day not clean at all wow guys don’t come at this hotel complain at reception 3 times for the cleaning they don’t care shame on them

Just back from a week at this hotel with my partner, 3 kids, 5, 8 and 12 as well as my parents. We were also here 3 years ago and will be back again next year. Absolutely no complaints whatsoever. Will maybe a minor one which I will hit on. All of the staff are really lovely, polite and friendly. Housekeeping every day except Sunday i think and towels changed every other day. No issue getting sun loungers although some people leave towels out and don't seem to turn up for the day but in my mind this is the same as every other hotel and difficult to police. Food was excellent, my partner was really shocked at how good the food was and was better than more expensive places we have stayed in. It is so safe for kids, right near the beach too and a great water park. My advice to anyone thinking of going is just go. Anyone complaining on here at the price point this hotel is offered at needs to give their head a wobble. Great value and lovely place to stay.

The hotel itself is decent — the rooms are a bit dated but kept clean, which is the most important thing. The beds were comfortable, although only one pillow was provided per person. We requested more, and these were delivered the following day. Rooms were cleaned daily, although the bedding was not changed throughout our 12‑night stay. Towels were replaced every other day. It’s worth noting that this is the first hotel I’ve stayed in that doesn’t provide beach or pool towels, so you’ll need to bring your own. The hotel pool is small and mostly in the shade, which means it doesn’t get much sun throughout the day. However, you do get access to the water park included with your stay — a nice bonus, although it’s worth mentioning that the all‑inclusive food and drinks aren’t available inside the water park, you’re not allowed to take food or drink in either, yet the locals seem to be allowed to. The all‑inclusive buffet was typical of its kind — neither outstanding nor bad. The food was generally just warm, but a microwave was available if needed. The salad bar offered a good range of options, although it wasn’t kept cold. There was limited variety across meals, which felt repetitive after a long stay. The fresh fruit selection was also limited, and the dessert options mostly consisted of cream cakes that all tasted very similar, along with jellies and mousses. It’s fine for a week, but after 12 nights, we were tired of it. Location is one of the hotel’s biggest downsides. The area itself is very quiet, with very little to do, and almost every activity came with an additional cost. Unlike other hotels we’ve visited, things like mini‑golf or tennis came with a €5 per person charge, plus a €20 deposit. Overall, you’ll need to budget far more spending money than you expect, especially if traveling with a family. Evening entertainment was sparse, with only occasional low‑key magic shows or average singers, finishing by 10 pm at the latest. After that, there is little to do and nowhere nearby to walk to. The nearby beach is a short walk away, but it wasn’t worth visiting due to ashy sand and choppy sea conditions. Amadores beach, a bus ride away, was much nicer, with a fun inflatable water park (€10 per person for 45 minutes). We also visited the market in Puerto Mogan, which we found overpriced for largely knock‑off goods — better deals can be found in the shops in Puerto Rico. The highlight of our trip was an all‑day bus tour of the island, which we highly recommend. Book through Fred, located just outside the hotel, for the best price. The catamaran dolphin excursion was another enjoyable outing, including lunch. Overall, we had a pleasant stay, but we wouldn’t return due to the isolated location and high cost of keeping a family entertained.