Clearwater Motor Lodge

Prepaid and this place would not let us move our booking due to Covid. Asked if they would consider letting us move our booking for 2 weeks later at a discounted rate and they refused. Didn't even want to know what dates we would like stay. No leeway at all.

We rolled into Taupo late in the afternoon with lots of choices for lakeside accommodation. We chose Clearwater Lodge Motel and checked into a ground floor, lake view room. It was very clean and comfortable so no problem there. On check in - the man made sure we knew check out was 10am. At 10:01 the housekeeper knocked on the door. We said we were just 5 minutes away from leaving. We promptly packed the luggage in our car and then walked down to the Two Mile Beach Boat Club for brunch (which we can highly recommend - it’s a great spot). When we returned the “host” and his wife were glaring at us for leaving the car in the carpark after we had checked out. The only other car in the car park was theirs! We are accommodation operators ourselves and believe in “Value Adding” but clearly the owners/operators of this motel do not. I’ve they have your money all bets are off!

I made a reservation in Jun'24 for a visit in Dec'24 so I could compete in the Ironman 70.3 World Championship race. Two months after I made the reservation, I received an email from the hotel indicating they had given the room to someone else, and that the hotel was otherwise full. I was incredibly confused by this explanation and lack of professionalism. I asked for clarification but did not receive any additional information as to how this could happen. I highly recommend finding a different accommodation as this hotel is not trustworthy and lacks professionalism.

Just a bad place Spa's jets are just awful and noisy Beds are not comfortable Bed lamp can burn your child's fingers Fridge is broken Condensation on everywhere on the property windows And so on And what we here back is sorry for any inconvenience

This is my favourite place to book in Taupo. The view is nothing short of magnificent and breathtaking as you are right on the waters edge. The bed is so comfy with high quality linen. The spa in the room is a godsend after a long day or enjoy the pool outside. Love this place!

My wife and I decided to stay our last 2 nights in New Zealand at The Clearwater Motel Lodge in Taupo. We are so glad we did. Fantastic accommodations and beautiful lake front room. Everything you could need was provided. Including a Beautiful Sunset.