Ksar Ben Youssef

From the outside, this hotel looks promising, with a lovely pool and a rooftop terrace that offers some charm. The room we initially stayed in was spacious, with separate areas for the toilet and shower. However, our experience quickly soured when we discovered a significant ant problem in the room, forcing us to switch to a second-floor room. Unfortunately, the hotel has no elevator, and we had to carry our luggage ourselves. The location was also disappointing, as there’s practically nothing nearby. After dinner, we tried to explore the area but found only a small second-hand local market. As for the food, it was a letdown—lacking flavor and even the traditional tajine didn’t live up to expectations. To make matters worse, when we returned to the hotel at around 8:30 PM, the front door was locked, and the front desk was unattended. We had to wait outside for 30 minutes and call for assistance, which was frustrating and unprofessional. Overall, our stay was far from pleasant. While the hotel has potential, the poor service, subpar food, and inconvenient location overshadowed any positives. I will likely choose a better hotel next time.

Friendly employees, excellent services, awesome installations and pool, etc. Refrigerator and hot water well appreciated. Landscaping and surroundings are outstanding. Full breakfast by the pool was wonderful. They even had pancakes (crepes), cereals, and everything you can think of. These people know how to ewlcome tourist and to make them comfortable.

It was like an oasis after terrible accommodation experiences. The room was simple, spacious, and most importantly clean, the hotel surroundings and gardens beautiful. The receptions and dining staff attentive and helpful. It has three floors and no elevator so ask for ground floor if you have problems going up the stairs. I highly recommend this hotel.