Benz Hotel Taoyuan

Check in after midnight around 1 am and was given a nice room but after a couple hours I realised there was somebody smoking near the room and smoke was spreading into my room through their central air conditioning system. So at 3am  I went down to the reception to complain after reading their 3500 NT penalty with no excuse if they detect any smoke in your room so the receptionist decided to change the room and gave me a room that was ok but with cigarette ash marks on the bed with ***** hair and no blanket! Just a dirty old bed cover with lots of stains and hair and smelly also ! Went back down to reception at after a quick nap at 730am and told them I needed a blanket because the AC I turned off was very smelly and stinky and opening the window was too cold and too noisy so had to sleep with my clothes on! The receptionist replied” you have to wait till 830 for your blanket because the housekeeper is not here yet”  Finally I had to ask again if I could go back to my old room myself to get the winter blanket for my new room! No good morning no greeting staff is quite unreliable!

The staff provides excellent support, and the facility maintains a clean and hygienic environment. Breakfast offerings are of high quality and well-prepared.

I Stayed at Benz hotel With my 4 year old child. Everything was Excellent, Specially my child enjoyed the Characters of Spiderman, Ironman etc. This theme makes Benz hotel more Special and kids Friendly as well. I will prefer this hotel for future trips and will recommend to my friends.Thank you 😊